Join TELUS as an Analytical Product Manager focused on enhancing customer retention and competitive strategy in the SMB segment. Contribute to impactful base management initiatives through data-driven insights.

As a core member of the SMB Base Management team, you will support competitive intelligence tracking, pricing strategy implementation, and operational improvements. The ideal candidate will thrive in a collaborative environment, demonstrating exceptional analytical and organizational skills necessary for managing various initiatives. This role provides an opportunity to directly impact client retention efforts and operational excellence.

Key Responsibilities:
• Analyze retention trends and report weekly performance metrics
• Synthesize competitive data to inform pricing strategies




• Assist in configuring promotional offers and pricing structures
• Oversee escalation processes to enhance customer service
• Support strategic initiatives through effective GTM communication

Requirements:
• 3-5 years in product management or marketing roles
• Strong analytical skills with Excel; SQL knowledge preferred
• Excellent organizational capabilities and project management
• Clear communication skills for effective team collaboration
• Capacity to adapt in a energetic work setting

Bring your expertise in data analysis and teamwork to TELUS and drive success in the SMB segment.
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📌 Analytical Product Manager at TELUS (Ontario)
🏢 Telus
📍 Ontario