Join a prominent technology team as a Mainframe Production Support Specialist, dedicated to ensuring the performance of critical payment and banking applications. This engaging role demands robust IBM Mainframe skills and incident resolution expertise.

To succeed, you should have 5-7+ years of hands-on experience in application support. Your responsibilities include monitoring production applications and resolving incidents promptly, while participating in improvement initiatives. Harness your analytical abilities to impact the overall service delivery positively.

Key Responsibilities:
• Oversee mission-critical production applications and services
• Investigate incidents and coordinate service recovery
• Identify root causes and implement rigorous solutions




• Provide updates on service impacts to stakeholders
• Support production deployments and disaster recovery testing

Requirements:
• Minimum 5 years in production operations or service management
• Proficient in IBM Mainframe, COBOL, and CICS
• Excellent problem-solving and analytical skills
• Ability to communicate effectively with global teams
• Experience with monitoring tools like AppDynamics

Leverage your skills in a rewarding environment focused on continuous improvement.
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📌 Specialist in Mainframe Production Support (Ontario)
🏢 Alquemy Searchnsulting
📍 Ontario