The Inside Sales Representative is responsible for completing the order process, offering pricing terms according to established margins, sourcing additional products, preparing small order quotes, providing product knowledge to customers, and expediting orders in a quick and effective manner.
Responsibilities
- Directly servicing the customer via phone and counter sales
- Maintaining a high level of customer service
- Confirming stock availability and suggesting alternatives
- Picking, receiving and shipping duties when required
Qualifications
- Excellent interpersonal skills, both verbal and written, with the ability to impart knowledge
- Minimum of 3-5 years of electrical experience
- Good organizational skills
- Computer literacy – proficient with Microsoft Office and familiar with the AS400
Perks
- Positive work‑life balance in a dynamic, motivated environment
- Competitive compensation, comprehensive benefits plans, pension plans, and a range of career opportunities
- Commitment to Employment Equity and a diverse workforce
EEO Statement
Rexel Canada is committed to Employment Equity and values a diverse workforce, recognizing each employee's unique talents and skills.