Drive safety and efficiency at CPKC as a Specialist in Operational Incident Response based in Calgary, Alberta. Oversee incident management, coordinate responses, and enhance operational efficiency across our network.
In this full time role, the Specialist Operational Incident Response Desk becomes the first point of contact for operational and engineering incidents. You will assess, coordinate, and resolve issues while managing a variety of emergency situations. Skills in troubleshooting, documentation, and effective communication will support our commitment to safety and performance.
Key Responsibilities:
• Manage incident intake, triage, and documentation
• Coordinate responses to various operational emergencies




• Monitor workforce availability and compliance
• Provide technical support to stakeholders
• Analyze incident trends to recommend corrective actions
Requirements:
• High School Graduation or General Equivalency
• Rotate 7/24 shift schedule including holidays
• Strong conflict management and decision-making skills
• Ability to communicate clearly in emergencies
• Fluency in French, English, or Spanish is an asset
Utilize your crisis management and operational skills to make a meaningful impact at CPKC in Calgary.
#J-18808-Ljbffr

📌 Operational Incident Response Specialist CPKC (Calgary)
🏢 Canadian Pacific Railway
📍 Calgary