Join Seequent as a Data Solutions Support Specialist in a hybrid role, delivering top-tier technical customer support across various platforms. Leverage your expertise to enhance customer experiences globally.

As a key member of the Global Support Team, you'll act as a Level 2 Subject Matter Expert. Your responsibilities will include providing technical assistance for customer inquiries, supporting onboarding, and collaborating with sales and technical teams. Your goal will be to ensure productive issue resolution and improve support processes continuously.

Key Responsibilities:
• Provide hands-on technical support to global customers
• Assist with customer onboarding and training sessions
• Create self-help resources and knowledge base content




• Collaborate with cross-functional teams for effective outcomes
• Identify and implement process improvement opportunities

Requirements:
• Minimum 3 years in customer support roles
• Experience in data management and geological datasets
• Post-secondary education in relevant fields
• Strong analytical and problem-solving skills
• Exceptional communication and organizational skills

Make your mark in customer support with Seequent's hybrid model in Toronto, delivering value through technical expertise.
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📌 Data Solutions Support Specialist at Seequent (Ontario)
🏢 Seequent
📍 Ontario