Join RBC as a Technical Analyst focusing on mainframe operations and enhance system availability. Engage in hands-on troubleshooting and leadership of disaster recovery initiatives within z/OS environments.
As a Senior Technical Analyst, you'll operate in a full-time capacity and ensure high-level support for zSeries mainframe environments. A seasoned background of 5-7+ years in mainframe processes is essential, where you’ll tackle complex technical issues, implement effective solutions, and mentor colleagues on best practices for operational excellence.
Key Responsibilities:
• Deliver 24/7 Level 1 technical support on mainframe
• Resolve complex issues with JCL and storage constraints
• Oversee disaster recovery planning and testing
• Identify bottlenecks and optimize system performance
• Collaborate with teams for technical escalations and change management
Requirements:
• 5-7+ years of relevant mainframe experience
• Solid analytical problem-solving skills
• Expertise in change management processes
• Familiarity with z/OS operational tools
• Commitment to customer service and continuous improvement
Leverage your mainframe expertise to drive operational success and enhance customer outcomes as a Senior Technical Analyst at RBC.
#J-18808-Ljbffr