Join Keolis Canada as a Calgary-based Tier 2 and Tier 3 System Administrator, offering advanced application support and operational excellence in a dynamic infrastructure environment.

This full-time position involves solving intricate application problems while supporting Keolis Canada’s 24x7 Infrastructure & Operations team. As a key member, you will handle escalated incidents, maintain high service availability, and travel to various sites. Your role will also engage you in ongoing technical training and mentorship for junior staff.

Key Responsibilities:
• Resolve complex Tier 2 and Tier 3 service requests
• Conduct root cause analysis to prevent issue recurrence
• Maintain enterprise applications and network services




• Collaborate with vendors for advanced issue resolution
• Document support incidents in line with ITIL standards

Requirements:
• 4+ years in systems and application administration
• Expertise in cloud services (e.g., Microsoft Azure)
• Robust troubleshooting skills for enterprise applications
• Familiar with cybersecurity practices
• Must possess a valid Class 5 driver’s license

Leverage your advanced skills in systems administration and foster innovation at Keolis Canada.
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📌 Calgary Tier 2 & 3 System Administrator (Alberta)
🏢 Keolis Commuter Services
📍 Alberta