ACTIVE Network, part of Global Payments Inc., is seeking a driven, self-motivated Implementation Specialist to deliver technical services across ACTIVE’s enterprise software platforms. Services will be delivered across market segments and include database, platform, and infrastructure management (moves, upgrades), system integrations, and hardware configuration. The position works directly with our clients remotely and onsite throughout North America. Intake and analyze business problems then establish and deploy technical solutions.

About the team:
Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do. Does this sound like you? Then you sound like a Globalpayer.

What’s in it for you?

Base salary range $60,000 - $65,000

Sales incentive program - $8,000 - $16,000 per year

Hybrid work model

Benefits after 30 days

Coaching from top of class professionals and leaders

Growth and development opportunities

Creative and established industry

Fast paced and challenging environment

What you'll own:

Conduct functional planning and scoping sessions with ACTIVE and client project stakeholders

Design and Implement hardware, software, and data integration solutions with customers that satisfy their business needs

Coordinate all day-to-day details for implementations

Develop and manage technology deployment strategies

Develop and deploy end user training plan applicable

Work with Project Manager to execute implementations according to plan

Work with Project Consultants to coordinate functional requirements with deliverables

Work with Support Analysts to facilitate handoff as project closes

What you'll bring:





Polished and qualified approach

Excellent and demonstrable problem-solving skills

Strong interpersonal skills and an ability to quickly establish solid relationships with clients

Strong presentation and report-writing skills

Quick to adapt to new environments/technologies and able to grasp complex business processes

Ability to manage expectations, facilitation skills and a knack for turning conflict into positive outcomes

Strong entrepreneurial spirit and a willingness to do what it takes to get the job done

Undergraduate degree or technical diploma

Proven experience handling enterprise level customer projects

2+ years of software deployment experience is an asset

Business experience in one or more of the following markets is an asset:Ski & Attractions, Government, Parks and Recreation, Education, Not for Profit, Endurance, Sports.

Technical experience with computer and network architecture, database schematics, APIs, and SQL. Certifications or professional designations in this area are an asset.

Project management experience

Experience with ACTIVE’s software solutions are an asset

Understand and communicate accounting best practices

At this time, we are unable to offer visa sponsorship for this position. Candidates must be legally authorized to work for any employer in Canada on a full-time basis without the need for current or future immigration sponsorship.

About ACTIVE:
ACTIVE Network® is on a mission to make the world a more active place by connecting people to the things they love, want and need to do. Our SaaS technology platform offers intelligent and intuitive registration, secure payment processing, insightful data and services to help organizers drive increased participation and revenue while streamlining administration.



We also engage over 13M participants on behalf of over 27,000 organizers through our global marketplace for activities and events. The partnerships and data insights achieved through our diverse customer base fuel innovations and allow us to deliver best-in-class solutions. The markets we serve include: Race and Events, University Athletics and Programs, Camp and Classes, Swim Programs, YMCA Management, Park & Recreation Management, and more. Founded in 1999, ACTIVE Network is headquartered in Dallas, Texas, with offices throughout North America, Europe, and Asia. We are part of Global Payments Inc.(NYSE: GPN), which has been delivering innovative payment solutions for over 50 years. For more information, please visit ACTIVEnetwork.com.

At Global Payments our vision is to be “Champions of Inclusion.” We are fully committed and focused on creating a better tomorrow in the communities in which we live and work. We aspire to ensure fair treatment, access, opportunity and advancement for all team members. We believe all team members should be able to bring their true, authentic selves to the workplace and feel accepted, engaged and understood.

Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

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📌 Implementation Specialist (Ontario)
🏢 Global Payments
📍 Ontario