The Senior IT Project Manager role offers the opportunity to lead strategic technology initiatives supporting Manulife’s Legal, Compliance, Audit, and Government Relations functions. You will drive digital transformation, automation, and process improvement projects that enhance operational efficiency and strengthen risk management.

Working with global business and technology partners, you will deliver high-impact programs with visibility to senior leadership. This is an excellent opportunity to lead enterprise-wide initiatives and create measurable business value in highly regulated environment.

Position Responsibilities

Own full project lifecycle including initiation, planning, execution, monitoring, and closure using best-practice methodologies

Lead initiatives focused on digitization, automation, process improvement, and cost optimization

Partner with business stakeholders to define scope, requirements, and implementation strategies

Develop business cases and cost-benefit analyses to support project initiatives

Manage scope, schedule, budget, risks, issues, and dependencies to ensure successful delivery

Provide clear, consistent communication to stakeholders, sponsors, and senior leadership

Lead and coordinate cross-functional teams (engineering, architecture, compliance, QA, business)

Translate business requirements into actionable delivery plans and manage stakeholder expectations

Oversee vendor relationships, including contract negotiation and compliance

Support execution of organizational and divisional strategies

Conduct post-implementation reviews and continuous improvement assessments

Stay current with industry trends, tools, and best practices

Required Qualifications

Bachelor’s degree in computer science, Engineering, or related field and equivalent business experience

10+ years of experience managing complex, cross-functional technology projects

5–7 years of experience within financial services or other regulated environments

Hands-on experience with project management tools (e.g., Jira, Confluence, MS Project/Planner, Power BI)

PMP (or equivalent) certification with strong knowledge of PMBOK

Proficiency in and Agile/Scrum methodologies, Waterfall delivery, SDLC, and software implementation best practices.

Preferred Qualifications

Proven experience managing initiatives within Legal, Compliance, Government, or Audit domains





Solid financial acumen (business case development, forecasting, variance analysis)

Experience with risk management, governance, and compliance frameworks

Vendor management and contract negotiation experience

Exposure to AI use cases and integrating compliance and audit considerations into technology solutions

Strong leadership, communication, and stakeholder management skills

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

マニュライフとジョン・ハンコックについて

マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.manulife.co.jp/ lご覧ください。

マニュライフは機会均等を是とする雇用主です

マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。

雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、[email protected]までご連絡をお願いします。

Referenced Salary Location

Toronto, Ontario

Working Arrangement

ハイブリッド勤務

Salary range is expected to be between

$113,000.00 CAD - $163,000.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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📌 Senior IT Project Manager - Law, Compliance, Audit, Government Relations (Ontario)
🏢 Manulife Financial
📍 Ontario