Become the Front Office Leader at Canopy by Hilton Toronto Yorkville. Ensure guest satisfaction while managing diverse operations at this stylish hotel.

This role is pivotal in enhancing the guest experience by leading the front office staff and ensuring efficient operations. Responsible for training, scheduling, and adhering to brand standards, you will work intimately with departments to ensure seamless service delivery. Your management experience will help foster an environment of teamwork and excellence.

Key Responsibilities:
• Lead front office team through daily operations
• Train and support staff in service standards
• Handle guest complaints and service recovery actions
• Schedule inspections of the front office and common areas




• Coordinate with various hotel departments for service improvements

Requirements:
• Bachelor's degree in Hotel Management or Business Diversified experience in Hotel industry
• 3 years of Guest Service management experience
• Fluent English communication; other languages a plus
• Ability to lift items weighing up to 50 pounds
• Versatile availability for shifts, including weekends and holidays

Harness your leadership skills to promote guest engagement and satisfaction at Canopy by Hilton Toronto.
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📌 Canopy Hotel Front Office Leader (Ontario)
🏢 Canopy by Hilton Toronto Yorkville Hotel
📍 Ontario