Become a key player at Ribbon as a Technical Implementation Engineer focused on customer journeys and AI-driven recruitment. Engage directly with clients to optimize their hiring workflows from implementation to adoption.

In this role, you'll blend software engineering skills with customer service to enhance Ribbon's technical implementation. With over a year in software or solutions engineering, you'll tailor AI solutions to meet clients' specific needs. Collaborate with teams to ensure smooth onboarding and to resolve issues, while improving the overall experience for Fortune 500 clients.

Key Responsibilities:
• Own implementation from onboarding to ongoing optimization
• Tailor Ribbon to customer workflows and success metrics
• Configure environments, interview flows, and reporting setups




• Troubleshoot issues and document solutions with Engineering
• Partner with cross-functional teams to enhance client experience

Requirements:
• 1+ years in software engineering or technical support
• Experience with APIs and SaaS implementation
• Familiarity with ATS platforms like Greenhouse or Workday
• Proficiency in JavaScript, Python, or REST APIs
• Proven ability to manage multiple customer projects

Empower companies to harness the power of AI in their hiring processes with your technical and customer-focused skills.
#J-18808-Ljbffr

📌 Technical Implementation Engineer at Ribbon (Ontario)
🏢 Ribbon AI
📍 Ontario