Join Roots as a Team Lead, guiding a dynamic retail team in delivering exceptional customer experiences. Embrace a culture of teamwork at our beautifully designed retail spaces.
In this pivotal role, you will link the leadership team with sales associates, providing operational support that enhances store performance. As a mentor and leader, you’ll motivate your team and model best practices in customer service every day. You will be responsible for training and motivating associates to uphold our customer-obsessed culture.
Key Responsibilities:
• Drive a customer-focused selling culture
• Collaborate on action plans to optimize store results
• Delegate tasks to enhance operational efficiency
• Provide constructive feedback on performance
• Assist in training new associates and onboarding
Requirements:
• 1+ years retail experience, ideally in apparel
• Solid leadership and organizational skills
• Proven experience with POS and daily banking
• Ability to manage multiple tasks efficiently
• Flexible schedule, including evenings and weekends
Utilize your retail expertise to make a positive impact at Roots, fostering growth and community spirit.
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📌 Team Lead in Apparel Retail (Vancouver)
🏢 Roots
📍 Vancouver