Lead OV’s operational effectiveness at Manx Telecom's headquarters in Isle of Man. This full time role demands a strategic approach to ensure seamless daily operations and continuous improvement.

As the Head of Operations, you will report directly to the COO/CTO. You will drive quality initiatives, coordinate across teams, and ensure exceptional customer service and internal efficiency. Your role is pivotal to improving operational processes and achieving business objectives.

Key Responsibilities: • Coordinate business operations across various teams • Drive quality initiatives and process documentation • Serve as the operational liaison between departments • Provide structured reporting to senior leadership • Focus on continuous operational improvements

Requirements: • Proven experience in operations leadership, ideally in tech or telecom • Strong track record in enhancing service delivery • Experience with customer success and technical cooperation • Familiarity with regulatory compliance in operations • Relevant degree or equivalent professional experience

Drive operational excellence and strategic improvements as the Head of Operations at Manx Telecom. #J-18808-Ljbffr

📌 Operations Director at Manx Telecom (Tamworth)
🏢 Manx Telecom Enterprise
📍 Tamworth