Elevate your career in customer service with the Front Desk Service Representative role at the University. Provide vital support and ensure security for residence life by managing key responsibilities.
This position is essential for welcoming residents and addressing inquiries at the University front desks. With a focus on safety and community, you will oversee key access, assist during emergencies, and maintain communication with residents. This role requires a proactive and calm approach to resolving issues while ensuring residents feel secure and informed.
Key Responsibilities:
• Facilitate resident check-ins and assist with inquiries
• Act as a liaison during emergencies or incidents
• Maintain key inventory and administer loans




• Document incidents and manage front desk communications
• Monitor residence grounds for security risks
Requirements:
• High school graduation plus relevant post-secondary education
• Minimum three years in hospitality customer service
• Excellent communication and organizational abilities
• Demonstrated problem-solving skills
• Ability to work independently and in a team setting
Drive community safety and support as a Front Desk Service Representative at the University.
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📌 Customer Service Front Desk Representative (Vancouver)
🏢 The University of British Columbia
📍 Vancouver