Join AWS Canada as a Customer Success Manager, driving success for ISVs through cloud transformation and AI adoption. Your strategic engagement will yield meaningful outcomes for clients.

In this pivotal role at AWS Canada, you will manage a portfolio of Canadian Independent Software Vendors, focusing on their multi-year cloud transformation journeys. By orchestrating connections between clients and AWS resources, you will help them achieve measurable business impacts, ensuring that technological investments are effective and long-lasting.

Key Responsibilities:
• Drive customer outcomes through roadmap alignment and execution
• Lead strategic sessions with executive and technical teams
• Support adoption of AI and contemporary operating models




• Remove barriers to progress and ensure cohesive engagement
• Monitor portfolio health through structured reporting

Requirements:
• 5+ years of experience with large technical programs
• Proven track record of customer engagement and problem-solving
• Experience in cloud migration and modernization
• Preferred AWS certification for technical credibility
• Ability to bridge communication between technical and executive stakeholders

Leverage your expertise to foster significant growth for innovative Canadian SaaS companies.
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📌 AWS Customer Success Manager Role (British Columbia)
🏢 Amazon Web Services (AWS)
📍 British Columbia