Elevate your career with FANUC Canada as a Bilingual Customer Service Specialist. This role requires fluent communication in French and English, focusing on after-market parts processing and customer support.

In this position, you will manage customer inquiries and order processing effectively. The role demands at least two years of customer service and technical experience, utilizing ERP systems for seamless order management. You will also need a strong phone presence and the ability to handle challenging situations while ensuring customer satisfaction.

Key Responsibilities:
• Assess customer needs for parts and specifications
• Process orders, confirmations, and invoicing accurately
• Monitor orders from placement to fulfillment




• Communicate technical information clearly and efficiently
• Collaborate with multiple departments for seamless service

Requirements:
• Minimum two years customer service and technical experience
• Fluent in both French and English, written and spoken
• Solid familiarity with ERP systems and processing orders
• Excellent verbal and written communication skills
• Ability to manage multiple tasks effectively

Bring your bilingual skills and technical knowledge to FANUC Canada and enhance the customer experience.
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📌 Bilingual Customer Service Specialist at FANUC (Ontario)
🏢 FANUC America
📍 Ontario