Member Services Assistant Manager Role (British Columbia)

Member Services Assistant Manager Role (British Columbia)

31 Jul
|
Coast Capital
|
British Columbia

31 Jul

Coast Capital

British Columbia

Join Coast Capital as an Assistant Manager at the Sunshine Hills Branch, leading a agile team dedicated to outstanding member services. This full-time position emphasizes staff development and member satisfaction.

In this role, you will guide a team of Member Service Representatives, ensuring they deliver top-quality financial assistance that reflects Coast Capital's values. You'll foster a high-performing environment through effective coaching and by recognizing team achievements. Your leadership will help shape a culture where members are prioritized, and everyone's contributions are acknowledged.

Key Responsibilities:
• Collaborate to achieve branch and team goals
• Deliver exceptional member banking experiences




• Coach team members in sales and service techniques
• Celebrate successes and foster career growth
• Manage cash and security at the branch

Requirements:
• Proven leadership experience in banking for four years
• Degree or diploma in a related field
• Certification in Investment Funds in Canada preferred
• Excellent complaint resolution skills
• Experience with banking technology systems

Drive team success and exceptional service delivery at Coast Capital, where your leadership makes a difference.
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📌 Member Services Assistant Manager Role (British Columbia)
🏢 Coast Capital
📍 British Columbia

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