Elevate customer relations as a Customer Engagement Specialist at One Degree Organics. Play a critical role in fostering strong connections with both customers and farming partners.
This position, reporting to the Senior Brand Manager, requires a proactive attitude and the ability to deliver exceptional customer service. Your role is central to ensuring customers feel valued, while supporting brand initiatives. By leveraging your communication skills, you will also help coordinate farmer engagement activities, fostering authentic brand experiences.
Key Responsibilities:
• Address inbound customer communications promptly and professionally
• Document customer interactions in CRM software
• Generate insights from customer feedback for marketing teams




• Support farmer engagement through personalized initiatives
• Align brand messaging with stakeholders across departments
Requirements:
• Background in customer service with relevant experience
• Solid interpersonal and relationship-building competencies
• Proficient in Microsoft Office Suite
• Experience with CRM platforms like IssueTrak
• Capable of managing multiple tasks efficiently
Bring your skills in customer engagement and relationship-building to One Degree Organics and make a difference in brand experience.
#J-18808-Ljbffr

📌 One Degree Organics Customer Engagement Specialist (Mission)
🏢 One Degree Organic Foods
📍 Mission