Drive payment efficiency as Payments Operations Lead at Klir in Toronto. Oversee onboarding, reconciliation, and customer support within a hybrid work environment.
Join Klir's Klir Connect team, an creative business unit focused on streamlining utility payments. This vital role demands operational clarity and customer-first service as you implement scalable processes for payments across multiple utilities. Your hands-on approach will ensure the payment platform runs smoothly, helping to serve backflow testers and liquid waste haulers effectively.
Key Responsibilities:
• Manage merchant account and payment partner onboarding
• Oversee daily health of Stripe-based payment operations
• Reconcile payments and resolve discrepancies




• Facilitate utility onboarding processes and testing
• Collaborate with CX for support integration
Requirements:
• Experience in payments or fintech operations
• Strong attention to detail in reconciliation tasks
• Ability to work cross-functionally with diverse teams
• Comfortable working in a hybrid role
• Background in customer onboarding preferred
Be a key player in shaping the payment processes at Klir and ensure customers have a seamless experience.
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📌 Payments Operations Lead at Klir (Toronto)
🏢 Klir
📍 Toronto