Medical Imaging, Clinical Workflow Coordinator (Toronto)

Medical Imaging, Clinical Workflow Coordinator (Toronto)

31 Jul
|
University Health Network
|
Toronto

31 Jul

University Health Network

Toronto

- Union: Non-Union
- Number of vacancies: 1
- New or Replacement Position: New
- Site: Toronto Western Hospital
- Department: Medical Imaging
- Reports to: Medical Imaging Manager, Patient Flow
- Salary Range: $37.47 - $46.84 per hour
- Hours: 37.5 hours per week
- Shifts: Variable
- Status: Permanent Full Time
- Closing Date: June 28, 2026
- Benefits:
- Competitive shift premiums for work after standard hours
- Reimbursement available consistent with UHN policy
- Easy access via public transit (TTC and GO), free shuttle between TGH and TWH
- Annual Medical Imaging professional development (PD) allowance for eligible continuing education

Position Summary

Join Medical Imaging at UHN, one of the largest academic medical imaging departments in Canada! Our cutting‑edge digital technology and dedicated team prioritize patient care and exceptional image quality.

The Clinical Workflow Coordinator is a new role aligned with the Medical Imaging Flow team. It focuses on ensuring the appropriateness and coordination of Medical Imaging patient requests on a daily basis. The coordinator reviews all inpatient and emergency requests to validate appropriateness of the request and services planned, and maintains ongoing knowledge of the plan to facilitate access and optimize operations.

Duties

- Triage medical imaging requests, prioritizing in collaboration with Radiologists, Technologists, and Medical Imaging In‑patient Patient Flow Coordinators
- Participate in the development of criteria for triaging urgent/emergent requests for inpatient and emergency patient tests/procedures,



drawing upon clinical knowledge to coordinate patient requests to appropriate modality and play an integral role in scheduling inpatient requests throughout Medical Imaging
- Communicate, collaborate and coordinate exams with inpatient units and Emergency Department with respect to any issues/requirements prior to tests or procedures being scheduled
- Maintain current knowledge of trends and barriers to delays in scheduling of inpatient and emergency patient requests
- Liaise with patient care team and program/medical leads to discuss and ensure appropriate utilization of resources
- Coordinate scheduling of patients based on imaging room availability and care needs
- Develop recommendations for improvement of patient coordination and scheduling, as part of ongoing development of resource management processes
- Provide detailed documentation in Coral RIS and Epic with respect to scheduling of patients and information pertinent to technologists, nurses, Radiologists, and other members of the modality team
- Respond to internal and external inquiries promptly, politely and accurately within scope of authority and adhering to policies on confidentiality
- Communicate appointment information to inpatient units and appropriate health care professionals
- Participate actively as a member of the Medical Imaging team to ensure timely,



efficient and effective services to inpatients
- Collaborate and communicate with Modality Supervisors, Technologists, Radiologists, and In‑Patient Flow Coordinators when scheduling patients and identifying data to be collected
- Participate on quality management teams and share site‑specific data with interdisciplinary team members to facilitate/maximize patient outcome

Qualifications

- Minimum completion of a bachelor’s degree in healthcare or a recognized equivalent
- Current member of a regulated health profession with registration of regulatory college (e.g., CMRITO, CNO, other)
- 3‑5 years of practical and related experience, ideally in a hospital or medical imaging environment
- Ability to think critically in a fast‑paced workplace using good judgment
- Ability to prioritize and monitor workload, planning and forecasting ahead while staying organized
- Confidence to act as a resource/role model on the modality team
- Ability to communicate effectively to other members in a hospital environment (e.g., managers, allied health professionals, patients, and other medical staff)

Benefits

- Competitive offer packages
- Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP)
- Close access to transit and UHN shuttle service
- A flexible work environment
- Opportunities for development and promotions within a large organization
- Additional perks, including multiple corporate discounts (travel, restaurants, parking, phone plans, auto insurance discounts, on‑site gyms, etc.)

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📌 Medical Imaging, Clinical Workflow Coordinator (Toronto)
🏢 University Health Network
📍 Toronto

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