Enhance your technical skills as a Junior Application Support Specialist with Akkodis in Toronto. This onsite role focuses on middleware support and operational activities for enterprise applications.

Akkodis is looking for a Junior Application Support Specialist for a one-year contract in Toronto. In this position, you will manage incident resolution, service requests, and change management within a shared services environment. Your robust troubleshooting skills and ability to collaborate with stakeholders will be vital in supporting mission-critical applications.

Key Responsibilities:
• Provide operational support for middleware environments
• Manage incident intake and escalation processes
• Fulfil service requests and support delivery processes




• Participate in change planning and assessment activities
• Generate operational health reports and service metrics

Requirements:
• Experience with IBM WebSphere and DataPower
• Knowledge of Urban Code Deploy and Velocity
• Familiarity with ITIL Incident and Change Management
• Exposure to OpenShift and Kubernetes
• Must represent an incorporated entity with valid business number

Contribute to cloud technology operations and middleware support to drive success at Akkodis.
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📌 Junior Application Support Specialist Toronto (Ontario)
🏢 Akkodis
📍 Ontario