Become a pivotal player in RSM's team as an Associate ServiceNow Administrator in Calgary. Focus on supporting key business applications and enhancing user experience during U.S. hours.

RSM's Business Applications practice seeks an Associate for the D365 Enablement team. This role involves administering ServiceNow modules and collaborating with IT leadership to support business functionality. Candidates should be available during U.S. business hours to ensure effective partnership across teams.

Key Responsibilities:
• Administer day-to-day operations of ServiceNow modules
• Support incident, problem, and change management processes
• Configure forms, workflows, and business rules
• Manage users and access controls securely
• Troubleshoot application issues and facilitate resolutions

Requirements:
• 1-3 years in enterprise application support
• Experience with ServiceNow platform preferred
• Strong communication skills with technical and non-technical teams
• Ability to manage multiple tasks efficiently
• Customer service-focused mindset

Shape your future at RSM through strong admin support and collaborative efforts in a dynamic workplace.
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📌 Associate ServiceNow Administrator in Calgary (Alberta)
🏢 RSM US
📍 Alberta