Join our team as a French Software Functional Tester focusing on contact center applications. Ensure a seamless bilingual experience through detailed testing and validation of various platforms.

This full-time position requires a candidate with 4 to 6 years of experience in functional testing. You will perform regression, end-to-end testing and validate user interfaces in both French and English. Collaborating with business analysts and developers, you will create detailed test cases and track defects using tools like JIRA and Azure DevOps.

Key Responsibilities:
• Conduct functional and regression testing for contact center applications
• Validate workflows and customer journeys in French and English




• Create and execute detailed test cases across multiple platforms
• Identify and log defects using standard management tools
• Support UAT with business users in French markets

Requirements:
• Fluent in both French and English
• Over 3 years of experience in functional testing
• Robust knowledge of QA methodologies
• Familiarity with tools like JIRA, ALM, or Azure DevOps
• Excellent communication and documentation skills

Bring your expertise in functional testing and bilingual capabilities to enhance our contact center applications.
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📌 French Software Functional Tester Role (Ontario)
🏢 Tekshapers
📍 Ontario