Overview

Languages

Bilingual

Education

- Secondary (high) school graduation certificate
- or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site workplace

- Non-smoking

Work setting

- Hotel, motel, resort

Responsibilities

Tasks

- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
- Perform front desk duties
- Negotiate with clients for the use of facilities

📌 hotel clerk (Sept-Iles)
🏢 Hôtel Motel les Mouettes
📍 Sept-Iles