Join RBC as a Senior Technical System Support Analyst in Toronto, providing vital application support within Capital Markets. This role focuses on troubleshooting incidents and enhancing system performance while enjoying numerous growth opportunities in technology.
As part of the QTS Business Client Services team, you will handle end-user support and oversee disaster recovery and compliance processes for various applications. Your expertise in programming languages, operational tools, and communication will be essential for effective problem resolution and collaboration with business partners. This role will require you to drive process improvements and maintain documentation to ensure system efficiency.
Key Responsibilities:
• Perform technical analysis and troubleshooting of incidents
• Manage incident processes,
including using ServiceNow
• Ensure applications meet compliance requirements
• Collaborate with development teams on post-incident reviews
• Support production processes and audits effectively
Requirements:
• Proficiency in JBOSS, Linux, and Windows platforms
• Experience with Docker and cloud technologies
• Robust communication and analytical skills
• Ability to solve complex problems effectively
• Background in Capital Markets preferred
Make significant contributions to RBC's growth with your technical skills and teamwork in Toronto.
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📌 RBC Senior Technical System Support Analyst (Ontario)
🏢 RBC
📍 Ontario