Transform customer success at Autodesk as a Technical Adoption Manager. Inspire and guide a dedicated team to ensure effective product usage and measurable outcomes for clients.

This role centers on leading Technical Adoption Specialists who drive customer engagement with Autodesk's solutions. You will apply robust leadership to motivate the team, enhance operational effectiveness, and continuously monitor and improve service delivery. Being adaptable to changes while providing clarity for your team will be essential for achieving strategic goals.

Key Responsibilities:
• Oversee onboarding process and adoption service trends
• Cultivate a motivated and high-performing team
• Assess performance against service delivery benchmarks




• Lead resolution of service delivery challenges
• Support team members' professional development

Requirements:
• Minimum 5 years of leadership experience in SaaS
• Bachelor's degree; advanced degree is a plus
• Experience in driving customer success initiatives
• Excellent relationship management skills
• Availability for up to 30% travel

Shape customer experiences and elevate Autodesk's technical adoption efforts in this key leadership role.
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📌 Leader in Technical Adoption for Autodesk (Ontario)
🏢 Autodesk
📍 Ontario