Join HCLTech as a Subject Matter Expert in Infrastructure, focusing on AWS and Terraform. Play a vital role in incident resolution while mentoring teams and enhancing customer experiences.

This position demands in-depth knowledge of Infrastructure as Code, particularly with Terraform. You will validate implementation plans, engage with clients, and analyze root causes using Python. A robust emphasis on documentation and SOPs will support effective operations and knowledge sharing among team members.

Key Responsibilities:
• Resolve escalated incidents in line with SLAs
• Mentor team on Iac methodologies and documentation
• Validate change orders with AWS CloudFormation
• Communicate effectively with customers during meetings
• Perform trend analysis using Python for reporting

Requirements:
• Expertise in Terraform and AWS CloudFormation
• Strong grasp of AWS services and PaaS solutions
• Familiarity with automation tools like Ansible
• Analytical skills for trend analysis using Python
• Strong communication and stakeholder engagement skills

Bring your technical expertise and passion for IT operations to HCLTech as you enhance organizational efficiencies.
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📌 Infrastructure Subject Matter Expert (Ontario)
🏢 HCL Technologies
📍 Ontario