Job Description Vous souhaitez combiner votre passion pour lautomobile avec votre dsir doffrir le meilleur service la clientle? Nous avons ce quil vous faut.

Chez Carquest, notre objectif est dtre le meilleur fournisseur de pices du march secondaire de lautomobile.

Notre socit mre, Advance Auto Parts, est le plus important fournisseur de pices automobiles du march secondaire nord-amricain.

Nous sommes la recherche damateurs de voitures positifs et motivs pour se joindre notre quipe.

Les titulaires de ce poste devront entretenir dexcellentes relations avec nos clients. PROPOS DU POSTE: Le grant relve du directeur de territoire et est responsable des rsultats du magasin assign o il gre les actifs du magasin, soit la trsorerie, les stocks, les vhicules, le mobilier et les prsentoirs, les dpenses dexploitation et la masse salariale, afin d''atteindre les objectifs tablis.

Le grant gnral gre la relation avec la clientle et le personnel du magasin de manire professionnelle. CE QUE VOUS APPORTEREZ LQUIPE : tre passionn par les clients, le leadership et la cration dune quipe professionnelle passionne par le service la clientle.

Avoir une disposition naturelle offrir un service exceptionnel en tout temps et tisser des liens durables avec les clients, la direction, les fournisseurs, etc.

Soutenir linclusion: Engager une quipe diversifie pour servir nos clients.

Favoriser des pratiques dentreprise saines et scuritaires: Assurer la sant et la scurit de nos employs et de nos clients.

Engager, former et diriger une quipe professionnelle pour le soutien des activits du magasin.

Privilgier la croissance des ventes et la gestion des cots.

Grer la masse salariale, les comptes clients et les autres dpenses conformment au budget tabli.

Faire preuve desprit dquipe.

Sengager travailler en quipe, dmontrer une attitude positive et amicale et collaborer avec les quipes des ventes.

Diriger les ventes de territoire et les oprations en magasin pour mettre en uvre des promotions conues pour atteindre ou dpasser les objectifs en matire de bnfices.

Faire preuve dorganisation, defficacit et de flexibilit pour la rsolution de problme.

Bien travailler sous pression et tre un collaborateur polyvalent plein de ressources! Grer avec confiance les situations avec les clients et les employs.

Faire preuve dautonomie et de fiabilit.

Savoir dlguer les tches et mener bien les projets. tre adaptable : tre disponible le jour, le soir, la fin de semaine et lors des jours fris, au besoin. CE QUI EST OFFERT PAR LENTREPRISE: Loccasion de travailler pour le plus important fournisseur de pices automobiles du march secondaire nord-amricain.

Des possibilits davancement de carrire dans toute lorganisation Advance Auto Parts.

Laccs un excellent systme de formation en ligne ddi au dveloppement personnel ou la formation des gestionnaires.

Une culture organisationnelle enrichissante grce au programme de reconnaissance des coquipiers et aux repas en quipe.

Un rabais employ sur les pices automobiles, les outils et lquipement.

Un rgime davantages sociaux collectifs aprs 90 jours lemploi, y compris lassurance maladie complmentaire, lassurance dentaire, les soins de la vue,



lassurance vie et lassurance en cas de dcs ou de mutilation accidentels.

Des avantages financiers tels quun REER collectif avec contribution de contrepartie de lemployeur et un rgime dachat dactions rabais pour tous les coquipiers permanents.

En tant quemployeur souscrivant au principe de lgalit daccs lemploi, nous ne faisons preuve daucune discrimination envers tout postulant ou employ en raison de son origine raciale, de la couleur de sa peau, de son sexe, de son ge, de son origine nationale, de sa religion, de son orientation sexuelle, de son identit de genre, dune incapacit ou de toute autre caractristique protge par les lois fdrales, provinciales ou municipales. A General Manager must be committed to inspiring our team, as well as helping our Customers succeed and growing our business with integrity.

Skilled level sales and management position capable of supporting functions on both sides of the business.

The role requires understanding of store systems, automotive systems, parts knowledge and has the ability to identify, troubleshoot and project assist for DIY.

Responsible for developing and maintaining Professional Customer relationships and program growth.

Is accountable for achieving financial metrics and maintaining service and appearance standards.

Position is exempt and requires a minimum of 50-55 hours per week (excluding meal break periods).

The average schedule is 5-6 days a week, 11 hour shifts, including rotating nights and weekends, with an hour for lunch.

Additional hours may be required based on staffing, store conditions, sales to target, and other business demands.

General Managers are required to work a schedule based on the needs of the business.

Primary Responsibilities Achieve overall store sales goals and service objectives Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members Ensure execution of all inventory and operational standards Coach all Team Members to deliver on Customer expectations (DIY and Professional) Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties) Ability to lead change management Embrace diversity and foster a respectful environment for both Customers and Team Members Secondary Responsibilities Provide DIY service including battery installation, testing, wiper install, etc.





Assist District/Region in other functions upon request Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Ability to become ASE P2 certified or ASE ready equivalent Ability to execute and train project and product quality recommendations Advanced parts lookup and sourcing Ability to source from numerous places including special order, FDO, second source, etc.

Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services Ability to execute and train inventory systems and store equipment Ability to execute and train POS and Parts lookup systems Ability to review and analyze P&L; statement Ability to recruit, select, hire and develop quality Team Members Ability to build and grow relationships with Professional Customers Essential Job Skills Necessary for Success as a General Manager Working knowledge of automotive systems preferred Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management Use Microsoft software effectively (Word, Excel required; Power

Point preferred) Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent Ability to review and analyze business reports, such as profit and loss statement (P&L;) Hold others accountable, inspect work quality and give feedback in a way that is inspiring Ability to work an assortment of days, evenings and weekends as needed Prior Experience that Sets a General Manager up for Success 2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly agile retail environment Successful experience managing profitability; proven financial and business acumen Education, Certificates, Licenses, Registrations High school diploma or general education degree (GED), Bachelors degree in business or a related area preferred.

Must have a valid driver''s license ASE certification preferred, but not required Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation.

While performing the duties of this job, the employee will predominantly be walking or standing.

The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.

Work Environment The work workplace characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation.

While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades.

The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration.

The noise level in the work workplace is usually moderate.

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📌 General Manager - Store (Nicolet)
🏢 Advance Auto Parts
📍 Nicolet