We are looking for an Associate Private Banker with passion for providing customer service excellence. You will contribute to developing relationships through sound advice and administration of assigned accounts, delivering exceptional personal service.
Responsible for day-to-day management of retail and small business solutions and deepening client relationships.
Is This Role Right For You
Assist in the effective management of client relationships and provide the highest quality customer service
Be a subject matter expert developing a full knowledge and understanding of Bank products and services, and an awareness of competitor products and services
Assist in client onboarding and recommending retail solutions
Be alert for opportunities to expand existing client and prospect relationships
Participate in credit management of the units portfolio and manage a designated portfolio of less complex credits
Assist in supporting effective operation of the Private Banking Unit complying with regulatory requirements as part of the service process
Skills
Do you have the skills to enable you to be successful in this role? We would love to work with you if you have:
Thorough knowledge of Retail Bank products, systems and services as well as a detailed understanding of commercial and retail credit principles
A good understanding of tax, estate and financial planning and investment vehicles
Ability to identify client needs and provide tailored recommendations
Customer centricity & passion to make a significant impact on the lives of our customers and our communities
Ability to engage comfortably with affluent and influential clientele in both a business and social context, demonstrating an ability to display a high degree of poise and professionalism at all times
University or community college degree
Willingness to go above & beyond and exceed customers expectations
Consultative customer engagement style with the ability to build trust
Ability to balance multiple and often conflicting priorities
Desire to work in a dynamic rapid paced environment
Achievement of the financial planning proficiency standard in the province in which you work, unless working in Quebec. Associate Private Banker working in Quebec is required to have completed the ICB Diploma in Personal Finance.
What's in it for you?
An inclusive and collaborative working environment in a high performing team that encourages curiosity, creative thinking and celebrates success.
Opportunity to make a significant impact to the customer & team, while developing your business & relationship management skills to continue a rewarding path in Private Banking
Gain technical, practical & specialised knowledge learning from successful private bankers & leaders
Be a part of and contribute to a winning team
Location(s): Canada: British Columbia: Vancouver
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📌 Associate Private Banker, Vancouver (Mandarin/English Speaking)
🏢 Scotiabank
📍 Vancouver
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