Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter.

In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter.

In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

To present a professional image of Hope Acres to both the public and the residents living within the facility, maintaining a high level of courtesy as well as accurateness in matters of clerical responsibility. To assure the security of the premises, the safety of the residents, and the smooth running of the building.

Responsibilities And Activities

To monitor activities of clients as required

To provide any requested information, assist with Client orientation to guidelines and schedules





To oversee and assist with supervision of clients during daily tasks, as needed

To provide support, assistance & encouragement to clients

Perform all necessary clerical duties for client documentation (EMHware), log Book entries, sign Out Sheets, visitor information and other required forms

To make necessary referrals to other staff as needed

To make public announcements for clients or staff as necessary

To conduct scheduled rounds of all areas of property and be familiar with all required fire, health and safety measures and procedures. Supervise fire evacuation and safety procedures during shift

To monitor client activities in smoking Area as required

To take client attendance at scheduled activities as required

To ensure that clients' late-night snack is made available at scheduled time

To provide accurate and timely conduct reports on client activity to Program Coordinator

To answer, monitor telephone, routing calls to appropriate department(s) and staff

To conduct urine screening on clients as required, and at all times when a client returns to the property following a pass

To check packages and bags of clients returning from off-grounds activities

To attend all seminars, training sessions or staff meetings as required

To immediately notify the On-Call staff if clients are late when returning from pass, following a 15-minute grace period. To contact the On-Call staff when any type of reliable occurrence takes place

Complete other tasks as required

Essential Skills And Qualifications

Degree or Diploma in one of the Human Services professions





Keyboarding and demonstrated knowledge of Microsoft Office applications as well as email and internet applications

Knowledge, Experience Or Training In

Pleasant, courteous and professional telephone manners

Respectful and professional towards clients, public, students and staff

Ability to maintain a high degree of confidentiality

Willingness to learn and accept supervision Networking, referrals and strong knowledge of resources

Knowledge and experience with concurrent disorders

Knowledge of culturally competent practices

Knowledge and experience with data management systems and outcome measurements

Awareness and experience with marginalized and vulnerable populations

Basic First Aid/CPR Certification an asset

Proficient in English language, second language an asset

Training as a "Trained Person" under MOE Private Water System regulation and ability to conduct water testing as required.

Must have access to reliable transport or vehicle. No public transit available - rural location

Upon Hiring, Successful Candidate Must Provide

A current Vulnerable Sector Screening acceptable to the Salvation Army.

Working Conditions

Office setting, long periods of being seated, using computer, phone systems

Little to no travel

The above responsibilities must be discharged in accordance with The Salvation Army's Mission Statement, in a professional manner, exemplifying Christian standards of conduct.

Compensation

The target hiring range for this position is $20.09 to $25.11 with a maximum of $30.13. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment. A [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.

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📌 Residential Care Worker (Toronto)
🏢 The Salvation Army in Canada
📍 Toronto