Tech Talent International (TTI) supplies technical talent to a variety of clients ranging from Fortune (phone hidden) companies to startups, small and mid-sized organizations in Canada/US.

We are currently hiring a IBMS (Operative BMS) SME Techno-Functional Analyst for our consulting client in the Toronto area.

Role: IBMS (Operative BMS) SME Techno-Functional Analyst Type: Contract Rate Range: $40-45/hr C2C (40 hrs /week) Duration: 6-12 months + potential extensions Location: Hybrid (2/3 days from home) Toronto, ON, Canada Domain: Consulting and Telecom Role Description: Provide L1/L2/L3 support for IBMS (Operative BMS) in a helpdesk environment.

Troubleshoot issues in scheduling| ad sales| traffic| and billing modules.

Handle incidents| service requests| and user queries via ticketing tools.

Perform SQL-based database troubleshooting| data validation| and fixes.

Investigate and resolve data inconsistencies and system integration issues.

Conduct root cause analysis (RCA)



and ensure SLA adherence.

Support user access| configurations| and minor enhancements.

Work closely with sales| traffic| finance| and technical teams Essential Skills: Solid experience in Operative IBMS BMS system Knowledge of broadcast/media workflows (scheduling| ad sales| traffic| billing) Hands-on SQL & database troubleshooting (mandatory) Experience in helpdesk / EUC support environment Familiarity with Service

Now/JIRA or similar tools Strong analytical| problem-solving| and communication skills Understanding of infrastructure / EUC setting (VDI| VPN| etc.) Knowledge of integrations and reporting tools Please note: Resumes must be submitted in Word format Must include on the resume candidate''s availability for on site/hybrid/remote, along with days available.

📌 IBMS (Operative BMS) SME – Techno-Functional Analyst (Hybrid)
🏢 Tech Talent International
📍 Toronto