If anyone is interested, please share your resume to Role: Pega Sr.

Developer (CSSA) Clearance Location: Toronto, ON Work Mode: Onsite Job Description We are seeking an experienced Pega Senior Developer (CSSA) to support enterprise Pega applications in a production support and application operations environment.

The ideal candidate will have strong expertise in Pega Platform development, case management, production support, incident resolution, and application maintenance .

This role requires hands-on experience in troubleshooting production issues, implementing enhancements, supporting deployments, and ensuring high availability of business-critical Pega applications.

Pega Certified Senior System Architect (CSSA) certification is mandatory.

Key Responsibilities Provide L2/L3 production support for enterprise Pega applications and ensure system stability.

Design, develop, enhance, and maintain Pega applications using Pega best practices.

Troubleshoot production issues, perform root cause analysis (RCA), and implement permanent solutions.

Support incident, problem, change, and release management activities in accordance with ITIL processes.

Configure and develop Pega case types, workflows, business rules, decision tables, data pages, integrations, and UI components.

Collaborate with business users, architects, QA, infrastructure, and support teams to resolve application issues.

Support application deployments, release validation, and post-production verification activities.

Monitor application performance and recommend improvements for scalability and reliability.

Participate in code reviews, technical design discussions, and development best practices.

Prepare technical documentation, knowledge articles,



SOPs, deployment guides, and support documentation.

Ensure compliance with security, governance, audit, and organizational standards.

Support continuous improvement initiatives to enhance application performance and operational efficiency.

Required Skills 8 10 years of IT experience with significant hands-on experience on the Pega Platform .

Pega Certified Senior System Architect (CSSA) certification (Mandatory).

Strong experience in Application Operations Support and Production Support environments.

Expertise in Pega Case Management, Business Process Management (BPM), and application development.

Experience with Pega integrations using REST/SOAP services and enterprise integration patterns.

Strong understanding of Incident, Problem, Change, and Release Management processes.

Experience troubleshooting production issues and performing root cause analysis.

Knowledge of Pega deployment, release management, and application lifecycle management.

Strong analytical, communication, and stakeholder management skills.

Must be eligible to obtain required security clearance/background verification .

Preferred Skills Experience with Pega Infinity platform and latest Pega features.

Familiarity with Dev

Ops, CI/CD, and version control tools.

Knowledge of Oracle/SQL databases and application servers.

Experience with Agile/Scrum methodologies. ITIL Foundation certification is an advantage.

Generic Managerial Skills Excellent communication and stakeholder management skills.

Solid problem-solving and analytical abilities.

Ability to work independently in a fast-paced production support environment.

Strong collaboration, documentation, and mentoring capabilities.

📌 Pega Sr. Developer (CSSA) – Clearance (Toronto)
🏢 AceStack
📍 Toronto