31 Jul
|
Paramount Commerce
|
Toronto
31 Jul
Paramount Commerce
Toronto
We are Paramount Commerce, a leading fintech company that has been simplifying payments in Canada since the early 2000s.
We process $5 billion annually for some of the world''s largest gaming and cryptocurrency platforms across Interac, EFT and soon to be RTR rails.
Our infrastructure sits at the centre of how money moves in Canada.
As we scale into new verticals and prepare for global expansion, the complexity of what we sell is outpacing the way we sell it.
Our payment products span multiple rails, settlement models, and regulatory frameworks.
The merchants buying them are increasingly sophisticated, with their own payments engineers and product teams who expect a technical counterpart on our side of the table.
Today, that counterpart doesn''t exist as a dedicated function.
That''s about to change.
The Opportunity Reporting directly to the CRO, you will serve as the connective tissue between our commercial goals and our technical capabilities.
Youll partner with a Product team focused on developer experience and an Engineering team that prizes robust infrastructure, ensuring our largest merchants in gaming and fintech receive a seamless, world-class onboarding experience from the very first meeting.
You will be the first dedicated Solution Architect at Paramount Commerce.
This is not a role where you inherit a playbook and run it.
You will build the function, define how we engage with merchants technically, and become the person that Sales can''t close a strategic deal without.
The challenge is real: our deals involve merchants integrating across payment methods with different settlement flows, compliance constraints, and edge cases that surface late if nobody catches them early.
When a gaming platform needs to understand how Interac request-to-pay works alongside their existing card acquiring setup, or a crypto exchange needs to map our A2A flows to their treasury architecture, you''re the one in the room making it concrete.
Right now, that work falls across Product, Engineering, Onboarding and Business Development in ways that slow deals down and create post-signature surprises.
Your job is to own that space, eliminate the ambiguity, and make our technical sales process as strong as our infrastructure.
What You''ll Do Be the Technical Authority in the Room Join late-stage and strategic sales conversations where technical credibility wins or loses the deal.
You''re here to make sure deals close with full technical certainty so they succeed after signature, not just before it.
Articulate how our payment solutions work, where they don''t, and what it actually takes to integrate Structure solutions across payment methods (A2A, Interac, EFT), settlement flows, and compliance constraints Identify risks early and prevent deals from gaining complexity that kills them post-signature Translate Between Two Worlds Work directly with merchant-side product managers, payments engineers, and technical architects to understand their integration requirements and constraints.
You become the trusted source of truth that both sides of the table rely on by documenting: Integration flows and technical architecture Edge cases and compliance dependencies Product gaps and required enhancements Own Technical Pre-Sales End to End Lead technical discovery, solution design, and integration scoping from first conversation through handoff to delivery.
Over time, you''ll build the repeatable assets that make this scalable: Solution templates by vertical (gaming, remittance, crypto, marketplace) Integration playbooks and technical qualification frameworks FAQs and objection-handling guides that reduce dependency on Product and Engineering for routine deal support Improve What Happens After the Signature Partner with implementation and engineering teams to ensure clean handoffs that reduce time-to-launch and eliminate avoidable rework.
The best SE functions don''t just close deals; they make deals successful.
Ensure seamless Sales to Delivery transitions with complete technical context Identify recurring friction points and feed them back into product roadmap and commercial positioning Build the Function Define the engagement model between Solutions Engineering, Sales, Account Management, and Product.
You''re laying the foundation; make it strong enough to build on.
Establish documentation standards and technical deal qualification criteria Create the processes and templates that let this function scale beyond you Shape what ''good'' looks like for Solutions Engineering at Paramount Commerce What Success Looks Like First 6 Months Sales pulls you into every strategic deal because you''ve proven you change outcomes Post-signature technical surprises have dropped significantly because risks are identified during the sales cycle, not after You''ve produced the first set of vertical-specific solution templates that the commercial team actually uses Product receives structured, high-quality input on merchant requirements instead of secondhand notes from sales calls 12 Months Integration timelines have measurably improved through better scoping and cleaner handoffs You''ve established a repeatable technical pre-sales process that doesn''t depend on pulling engineers into sales calls The function has a clear roadmap for scaling, whether that means additional hires, better tooling, or both You have a direct and trusted relationship with the CRO, Product leadership, and Engineering leads What You''ll Bring Payments Depth, Not Surface Knowledge 7 to 10+ years in Solutions Engineering, Sales Engineering, or a technical pre-sales hybrid within the payments industry.
You understand the Canadian and US payments ecosystem at an operational level: Interac (e-Transfer, request-to-pay, and where real-time rails are headed),
A2A and EFT flows, card acquiring, and the real distinctions between PSPs, processors, and gateways.
You''ve seen enough payment integrations go sideways to know where the risk actually lives.
Direct experience in gaming, crypto, or fintech integrations will put you at the top of the pile.
Technical and Commercial Fluency You can discuss API authentication patterns with a merchant''s engineering team and then walk into a commercial negotiation about settlement timing in the same meeting.
You have a strong working knowledge of APIs, webhooks, reconciliation, and settlement flows.
You simplify complexity without losing precision.
Merchant-Side Credibility You''ve worked directly with product managers, engineers, and payments teams on the merchant side.
You can handle deep technical questioning, navigate ambiguous requirements, and guide stakeholders who don''t fully understand their own systems toward clarity.
This is most of the job.
Builder Mentality You''ve been the first or early SE hire before, or you''ve operated in an workplace where you had to create process rather than follow it.
You care about closing deals and making them succeed post-sale.
You see inefficiency and fix it without waiting for permission.
Who This Role Is For This role is for someone who has spent years watching deals get complicated because nobody owned the technical narrative.
You''ve seen the post-signature scramble when integration requirements weren''t properly scoped, the engineering frustration when sales promises don''t match technical reality, and the merchant churn that follows.
You want to fix that, not just for one deal but structurally.
You should be comfortable being the person who says ''that won''t work the way you think it will'' in a room full of people who want to hear the opposite.
You should be equally comfortable proposing the alternative that actually will.
If you''ve been looking for a role where you build something from the ground up, have direct access to executive leadership, and work on problems that matter in a payments company that processes real volume, this is it.
Why Paramount Commerce Canadian Company with over 22 years of history Competitive salary + performance bonus Generous Vacation + Summer Fridays Health & Dental Benefits Wellness Spending Account Retirement savings matching plan Hybrid work environment - Thursdays in Toronto office Quality Hardware provided to do your work Parental leave top up program Birthday Day Off Quarterly Socials Volunteer Days to give back to our community Compensation Disclosure The base salary range for this role is $150,000 to $190,000 CAD, plus performance bonus.
This is a net-new position on the team.
Final compensation depends on experience and qualifications.
Please note that base salary ranges may differ based on location and local currency. AI Disclosure: We use technology assisted tools, including artificial intelligence, to support parts of our recruitment process (such as resume screening, note taking, and interview scheduling).
These tools are designed to support, but never replace human judgement.
All hiring decisions are made by humans, and we are committed to fair, inclusive, and bias-aware hiring practices. DEI : At Paramount Commerce, we are proud to be an equal opportunity employer, and we do our best to make sure all people feel supported and connected at work.
We practice ethical and fair hiring processes and strongly encourage applications from diverse backgrounds.
We believe that different perspectives, experiences, backgrounds, and skill sets are what make for high performing teams, and we are committed to creating a place for our employees to be their authentic selves.
Don''t worry if you don''t check every box.
If you''re excited about this role and think you''d be a good fit, we encourage you to apply.
Accommodations are available on request for candidates taking part in all aspects of the recruitment process.
If you require any accommodation, please let us know and we will work with you to provide the necessary support. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ propos de Paramount Commerce Nous sommes Paramount Commerce, une entreprise de technologie financire de premier plan qui simplifie les paiements au Canada depuis le dbut des annes 2000.
Nous traitons annuellement 5 milliards de dollars pour certaines des plus grandes plateformes de jeux et de cryptomonnaies au monde, via les rseaux Interac, TEF et bientt RTR (temps rel).
Notre infrastructure est au cur de la circulation montaire au Canada.
Alors que nous nous dployons dans de nouveaux secteurs verticaux et prparons notre expansion mondiale, la complexit de nos produits dpasse notre faon de les vendre.
Nos solutions couvrent de multiples rseaux, modles de rglement et cadres rglementaires.
Les marchands qui les achtent sont de plus en plus sophistiqus; ils disposent de leurs propres ingnieurs de paiement et quipes produits qui s''attendent avoir un homologue technique la table de discussion.
Aujourd''hui, cet homologue n''existe pas en tant que fonction ddie.
Cela est sur le point de changer.
L''Opportunit Relevant directement du Chef des revenus (CRO),
vous servirez de lien entre nos objectifs commerciaux et nos capacits techniques.
Vous collaborerez avec une quipe Produit axe sur l''exprience dveloppeur et une quipe d''Ingnierie qui privilgie une infrastructure robuste, garantissant ainsi nos plus grands marchands (jeux et fintech) une exprience d''intgration fluide et de calibre mondial ds la premire rencontre.
Vous serez le premier Ingnieur de Solutions ddi chez Paramount Commerce.
Il ne s''agit pas d''un rle o vous hritez d''un manuel d''instructions; vous allez btir la fonction, dfinir notre mode d''engagement technique avec les marchands et devenir la personne indispensable sans laquelle l''quipe des ventes ne peut conclure de transactions stratgiques.
Le dfi est de taille : nos contrats impliquent des marchands s''intgrant diverses mthodes de paiement avec des flux de rglement distincts, des contraintes de conformit et des cas particuliers qui surgissent tardivement si personne ne les dtecte en amont.
Lorsqu''une plateforme de jeux doit comprendre comment le ''Demander un paiement'' d''Interac fonctionne avec sa configuration d''acquisition de cartes actuelle, ou qu''une bourse de crypto doit mapper nos flux A2A son architecture de trsorerie, c''est vous qui rendez le tout concret.
Actuellement, ce travail est rparti entre les Produits, l''Ingnierie, l''Intgration et le Dveloppement des affaires, ce qui ralentit les ventes et cre des surprises aprs la signature.
Votre mission est de vous approprier cet espace, d''liminer l''ambigut et de rendre notre processus de vente technique aussi solide que notre infrastructure.
Vos Responsabilits tre l''autorit technique la table Participez aux conversations de vente stratgiques et avances o la crdibilit technique fait la diffrence entre gagner ou perdre un contrat.
Expliquer le fonctionnement de nos solutions de paiement, leurs limites et les exigences relles d''intgration.
Structurer des solutions travers diverses mthodes (A2A, Interac, TEF), flux de rglement et contraintes de conformit.
Identifier les risques tt pour viter que les contrats ne gagnent une complexit fatale aprs la signature.
Traduire entre deux mondes Travaillez directement avec les gestionnaires de produits, les ingnieurs de paiement et les architectes techniques des marchands pour comprendre leurs besoins.
Devenez la source de vrit fiable en documentant: Les flux d''intgration et l''architecture technique.
Les cas particuliers et les dpendances de conformit.
Les lacunes des produits et les amliorations requises.
Grer l''avant-vente technique de bout en bout Dirigez la dcouverte technique et la conception de solutions, de la premire conversation jusqu''au transfert l''quipe de livraison. terme, vous crerez les actifs reproductibles pour passer l''chelle: Modles de solutions par secteur (jeux, transferts de fonds, crypto, places de march).
Guides d''intgration et cadres de qualification technique. FAQ et guides de gestion des objections pour rduire la dpendance envers les quipes Produit et Ingnierie.
Optimiser l''aprs-signature Collaborez avec les quipes de mise en uvre pour assurer des transferts propres qui rduisent le dlai de lancement.
Assurer des transitions fluides entre les Ventes et la Livraison avec un contexte technique complet.
Identifier les points de friction rcurrents et les intgrer la feuille de route produit.
Btir la fonction Dfinissez le modle d''engagement entre l''ingnierie de solutions, les ventes, la gestion de comptes et le produit.
Vous posez les fondations d''un dpartement appel crotre.
Profil Recherch Expertise approfondie en paiements 7 10 ans et plus en ingnierie de solutions ou avant-vente technique dans le secteur des paiements.
Comprhension oprationnelle de l''cosystme canadien et amricain: Interac (Virement, Demande de paiement, RTR), flux A2A et TEF, acquisition de cartes, et diffrences entre PSP, processeurs et passerelles.
Exprience directe dans les intgrations pour les jeux, la crypto ou la fintech.
Aisance technique et commerciale Capacit de discuter de modles d''authentification API avec des ingnieurs, puis d''enchaner sur une ngociation commerciale concernant les dlais de rglement.
Solide connaissance pratique des API, webhooks, rconciliation et flux de rglement.
Crdibilit auprs des marchands Habilet grer des questions techniques pointues et guider des parties prenantes qui ne comprennent pas toujours pleinement leurs propres systmes vers la clart.
Mentalit de btisseur Vous avez dj t le premier employ SE ou avez volu dans un environnement o vous deviez crer les processus.
Vous n''attendez pas de permission pour corriger une inefficacit.
Pourquoi Paramount Commerce ? Entreprise canadienne avec plus de 22 ans d''histoire Salaire comptitif + prime de performance Vacances gnreuses + vendredis d''t Assurances sant et dentaire + compte de dpenses mieux-tre REER avec contribution de l''employeur Environnement hybride (les jeudis au bureau de Toronto) Matriel de haute qualit fourni Programme de complment de salaire pour cong parental Jour de cong pour votre anniversaire et journes de bnvolat Divulgation de la rmunration: La fourchette de salaire de base pour ce poste est de 150 000 $ 190 000$ CAD , plus prime de performance.
Engagement envers la DEI : Chez Paramount Commerce, nous sommes fiers d''tre un employeur offrant l''galit des chances.
Nous croyons que la diversit des perspectives est le moteur des quipes performantes.
Ne vous inquitez pas si vous ne cochez pas toutes les cases : si ce rle vous passionne, nous vous encourageons postuler.
Note sur l''IA : Nous utilisons des outils technologiques, y compris l''intelligence artificielle, pour soutenir certaines tapes de notre recrutement.
Ces outils sont conus pour assister, mais ne remplacent jamais le jugement humain.
📌 Solution Architect, Payments (Toronto)
🏢 Paramount Commerce
📍 Toronto