Role Overview Our consulting customer is seeking a Lead Consultant, Salesforce Change Management to support a major Salesforce FSC and Agentforce transformation for their end client, a large financial services organization.

Discovery is complete and the change strategy has been drafted the consultant will execute the plan, drive day-to-day change activities, and build next-phase deliverables.

This role is Toronto-based with hybrid expectations (23 days per week in the Toronto office).

Key Responsibilities Execute the Salesforce FSC + Agentforce change management plan developed during discovery Partner closely with Toronto-based stakeholder groups across North America Lead communications strategy, daily comms, and change tactics Manage stakeholder engagement and the change champion network Oversee training strategy and guide the training content developer Support curriculum design, UAT coordination,



and adoption success metrics Deliver change execution across multiple persona groups (hundreds of users) Support FSC migration and Agentforce automation rollout Collaborate with cross-functional delivery teams and program leadership Ideal Background Strong Salesforce change management experience (FSC preferred) Experience delivering enterprise-scale change programs Background in financial services or asset management is an asset Comfortable leading comms, training, stakeholder engagement, and adoption strategy Ability to operate in a hybrid Toronto-based environment Engagement Details Start: September 1 (ideal) Duration: Through end of March (approx. 7 months) Conversion: Strong preference to convert to full time with consulting company Travel: Some North American travel may be required

📌 Lead Consultant, Salesforce Change Management (Contract) (Toronto)
🏢 Hire DigITalent
📍 Toronto