Requisition ID: 267742 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose Contributes to the overall success of the Global Insurance globally ensuring specific individual goals, plans,initiatives are executed / delivered in support of the teams business strategies and objectives.

Ensures allactivities conducted are in compliance with governing regulations, internal policies and procedures.

What you will be doing: Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

Act as a performance consultant by assessing learning needs, diagnosing performance gaps, and recommending solutions (training, coaching, tools, communications, or process improvements).

Develop and execute learning, coaching, and performance enablement strategies aligned to Global Insurance priorities.

Design and implement blended learning solutions (ILT, virtual, eLearning, microlearning, assessments, job aids, coaching resources).

Partner with business leaders, channel teams, and SMEs to strengthen insurance knowledge and sales effectiveness.

Support change management, program implementation, feedback collection, and reporting.

Use data, analytics, and AI tools to improve learning effectiveness, personalization, and efficiency.

Ensure content is accurate, compliant, and aligned to sales practices, regulatory requirements, and governance.

Enable trainers and coaches through structured guidance and train-the-trainer approaches.





Track and evaluate success measures including adoption, learning transfer, behavior change, and business impact.

Champion a customer-focused, high-performance, and inclusive work environment.

Ensure adherence to risk culture, Code of Conduct, Global Sales Principles, and business controls.

Understand how the Banks risk appetite and risk culture should be considered in day-to-day activities and decisions.

Actively pursues effective and effective operations of their respective areas in accordance with Scotiabanks Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

Champions a high performance environment and contributes to an inclusive work environment.

Do you have the skills to enable you to be successful in this role? We would love to work with you if you have: Post-secondary degree or equivalent experience in adult learning, business, insurance, or related field Experience in learning design, performance consulting, change management and sales enablement Strong project management, communication, and stakeholder management skills Knowledge of insurance products, channels, and regulatory environment Experience using learning technologies, analytics, and AI-enabled tools Ability to influence, problem-solve, and work in a complex, fast-paced environment

📌 Manager, Education & Learning Strategy (Global Insurance) (Toronto)
🏢 Scotiabank
📍 Toronto