Coordinator, Development Services (Toronto)

Coordinator, Development Services (Toronto)

31 Jul
|
Heart & Stroke
|
Toronto

31 Jul

Heart & Stroke

Toronto

Who we are At Heart & Stroke our mission is to promote health, save lives and enhance recovery.

We are committed to a culture that exemplifies our core values:champion health,practice humility,embrace change,driveimpact,learnandgrowandbe heartfeltas we work together to beat heart disease and stroke.

We believe in equity,diversityand inclusionitsembedded in our values and core mission work to support all people in Canada to lead healthier lives.

We are committed to applying this principle to cultivate a welcoming environment that embraces diversity among our employees.

Candidates from diverse backgrounds, including but not limited to, Indigenous peoples, racializedcommunities,2SLGBTQIA+communities, women, and peoplelivingwithdisabilities are encouraged to apply.

To learn more about our mission, values,commitment to EDI,and the difference Heart & Strokemakes in the lives ofpeople in Canada at every age, please visit our website .

The opportunity Pleasenote

Heart&Strokeoffersahybridworkoption.;

Candidatescan work from anywhere in Canada.

The Coordinator, Development Services, plays a crucial role in helping to achieve the organizations development fundraising goals andobjectivesthrough a wide range of cross-functional and administrative responsibilities that support operational and fundraising activities.

This positionis responsible foradministering donor and prospect data management,maintainingdata quality and integrity, supporting pipeline and portfolio management, reporting, championing development processes, and ensuringaccuratetracking of cultivation and stewardship activity within CRM systems.

How you will make an impact every day Development Processes,CRMand Fundraising Support Maintainaccuratedonor and prospect records and data integrity (including adding, updating, merging and cleanup of records) in the donor database Acts as a central resource and primary coordinator for donor and prospect information in the database, ensuring data quality, process compliance, and adherence to development standards like promoting the adoption of best practices Liaises and collaborates with the CRM team, regional developmentteamsand fundraising support staff tooptimizeCRM usage and resolve data related issues Proactivelyestablishesand manages documentation related to CRM processes, training and data standards and trains staff on how to access and use resources Coordinates CRM onboarding and process training activities, develops supporting resources, andidentifiesongoing training needs across development teams Supports the Senior Manager with data requests ensuring data integrity and accuracy, alignment with fundraising priorities,



opportunities, and reporting needs Manages the intake and triage of work requests to ensure completeness of information, assignment of work and alignment with established development processes Prospect Research & Reporting Conducts prospect identification, qualification, and research, using internal and external information sources (e.g.,iWave,Charity

Can, Grant Connect) to support fundraising priorities Completes special prospect research requests and projects to support donor development and fundraising activities Maintains donor and prospect records, including research summaries, ratings, relationship tracking, and other relevant information in CRM and related information management systems Maintains prospect pipelines and portfolio information aligned with fundraising priorities Prepares prospect research snapshots, prospect profiles, briefing materials, and other research products to support donor development and fundraising activities Maintains and enhances standard and ad hoc fundraising reports, dashboards, and reporting infrastructure to support fundraising performance monitoring, pipeline management, portfolio planning, and decision-making Cultivation and Stewardship Events Coordinates donor and prospect information to support cultivation and stewardship events including pulling targeted donor lists from CRM, attendee briefings/event bios to ensure key relationship managers know who to connect with at the events Leads and overseas the management of events in CRM to ensure fundraising support team members are tracking cultivation events and cultivation or stewardship mailings in CRM Leads and ensures the seamless collection and coordination of information for prospect and donor advancement purposes and cultivation events Who we need Education Post-secondary education in a related field or relevant experience in a similar role Experience 3+ years working within a major gift environment and supporting all stages of the donor lifecycle Skills Strong understanding of donor and prospect data and databases Ability to manage multiple projects at once and produce high-quality work under tight deadlines whilemaintainingstrong attention to detail Curiosity,resourcefulnessand adaptability Superior organizational,



project management and resource management skills Knowledge of prospect research tools and databases such asi

Wave,Charity

Can, Grant Connect, or similar platforms.

Ability to work in a multi-layered, complex, results-oriented institution with multiple internal and external stakeholders. A professional and responsive client-service approach Self-motivated, with sound judgement and ethical decision-making skills An ingrained curiosity with an cutting-edge streak; ability toacquireinsideexpertisewithout losing outside point of view, havenew ideasand be willing to try new things A dedicated team work ethic Comfort using AI-enabled productivity tools and emerging technologies Mastery of various Microsoft Office applicationsincluding Excel, Word, Power

Point, Share

Point, and Outlook.

Appreciation and understanding of AFP, CAGP, APRA Code of Ethics, Donor Bill of Rights What we offer At Heart & Stroke, we make it a priority to foster aculture of caring by implementing practices and programs that foster respect, compassion,trustand attentiveness to our own and others health and well-being.

This role offers ahiringrange of $60,000to $68,000, aligned with our compensation framework and your professional background.

Webelieve that time off is integral to the personal health andwellness ofour employees.

We offer agenerous paid time-off package including vacation days, personal days, wellness days,and paid company-wide closure between

December 25 and January 1.

Wealsoprovide competitive health, medical, dental and vision benefits, life insurance,disabilitybenefits,anemployeeassistanceprogram (EAP)and a defined contribution pension plan with employer matching.

Our employees alsoenjoyaflexiblehybrid workingmodeland reimbursement for mobile phones and home office setup, as well as opportunitiesfor professional development.

Apply now If you want to join the fight to beat heart disease and stroke,pleaseapplybysendingyour resumeby

August 03, 2026.

Applicants must be currentlyresidingin Canada and legally entitled to work in Canada.

Only those candidatesthat qualify will be selected for an interview.

Interviews may be conducted virtually or in-person.

Selected candidates will be notified in advance if an in-person interview isrequired.

Accommodation We are committed to fostering an inclusive, barrier-freeand accessible environment.

If you have been contacted for an interview and require accommodation toparticipatein the recruitment and selection process, pleaselet us knowand we willdo our best toaddressyour needs.

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📌 Coordinator, Development Services (Toronto)
🏢 Heart & Stroke
📍 Toronto

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