RQ00200 - Sr.

Program Manager 6-month contract (131 business days) - possible extension Hybrid currently 3 days office, 2 days WFH.

Eventually (no set date currently) it will go back to 5 days a week in the office. -277 Front Street West Must Haves: 8+ years of experience, developing multi-year program roadmaps, 8+ years of experience overseeingend-to-end planning, execution, monitoring, and closure of program components. 8+ years of experience establishing program governance, including decision-making forums, reporting structures, and performance metrics.

Bachelor''s degree in Computer Science, Information Technology, Business Administration, or equivalent experience.

Nice to Have: Public Sector Experience Preferred Certifications: PMP, PgMP, or PMI-ACP PROSCI Change Management ITIL Agile/Scrum certifications (e.g., CSM, Protected) The Senior Program Manager (IT) is responsible for leading largescale, complex, multi-year technology programs that span business areas, delivery teams, and vendor partners.

This role provides strategic oversight, governance, and end-to-end delivery leadership to ensure programs meet business objectives, align with enterprise architecture standards, and deliver measurable value.

The Senior Program Manager drives collaboration across cross-functional teams, manages risks and financials, and ensures solutions are delivered on time, within scope, and within budget.

Program Leadership & Strategy Define program vision, scope, objectives, and success measures in alignment with enterprise and business strategies.

Develop multi-year program roadmaps, integrating business priorities, technology strategy, budget constraints, and resource capacities.

Provide leadership across multiple concurrent projects, ensuring cohesive and coordinated delivery.





Governance & Stakeholder Management Establish program governance, including decision-making forums, reporting structures, and performance metrics.

Lead communication with senior executives, business partners, and technical leadership to ensure alignment and transparency.

Manage competing priorities and negotiate acceptable solutions across stakeholder groups.

Program Delivery & Execution Oversee end-to-end planning, execution, monitoring, and closure of program components.

Drive program status reporting, including progress, risks, issues, dependencies, and budget health.

Ensure quality assurance practices, architectural alignment, and adherence to IT policies and standards.

Financial & Resource Management Develop and manage multiyear program budgets, forecasts, and investment proposals.

Allocate and optimize resources across project teams, vendor partners, and shared services.

Oversee procurement activities, contracts, and vendor performance.

Risk & Issue Management Identify, document, and mitigate program risks and issues throughout the delivery lifecycle.

Lead escalation management, cross-team dependency resolution, and scope change control.

Implement best practices focused on proactive risk detection, transparent reporting, and strong program control frameworks.

Leadership & Team Development Provide coaching, guidance, and direction to project managers, business analysts,



technical leads, and delivery teams.

Foster a culture of collaboration, accountability, and continuous improvement.

Champion diversity, inclusion, psychological safety, and high-performance team principles.

Education & Experience Bachelor''s degree in Computer Science, Information Technology, Business Administration, or equivalent experience. 8+ years of progressive experience in IT project/program management, including leadership of large, complex, multi-stakeholder initiatives.

Experience in Agile, Waterfall, and hybrid delivery methodologies.

Technical & Professional Skills Strong understanding of enterprise IT systems, system integration, cloud technologies, cybersecurity, and solution delivery.

Advanced skills in program planning, financial management, risk management, and governance.

Demonstrated ability to manage vendors, contracts, and third-party delivery partners.

Exceptional communication, negotiation, and relationshipbuilding skills.

Preferred Certifications: PMP, PgMP, or PMI-ACP PROSCI Change Management ITIL Agile/Scrum certifications (e.g., CSM, SAFe) Key Competencies: Strategic Thinking Leadership & Influence Stakeholder Engagement Decision Making Change Leadership Problem Solving Financial Acumen Delivery Excellence Note: The higher end of the range is intended for absolutely exceptional candidates who meet all must-have requirements and most or all nice-to-have qualifications.

The client will evaluate candidates based on both rate expectations and overall skill set when shortlisting. INCORPORATED RATE RANGE (7.25 billable hours per day) $105.92/hr - $127.10/hr Inc. T4 RATE RANGE (7.25 billable hours per day) $84.73/hr - $101.68/hr T4

📌 Sr. Program Manager (Toronto)
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📍 Toronto