Title: Application Support /Production Management Specialist Location: Toronto, ON - Hybrid (4 Days WFO) Location: 12 months Pay Range: C$53 INC Role Descriptions: Skills: Must

Have Skills 8-12+ years in Application Support / Production Management within BFSI 3-5+ years in a technical peoplemanagement or service delivery lead role Deep knowledge of ITIL processes (Incident| Problem| Change| Release) Experience supporting missioncritical banking or Capital Markets applications Solid stakeholder management and executive communication skills Handson experience with production incident management and RCA Understanding of technology risk| audit| and regulatory requirements Niceto

Have Skills Capital Markets domain exposure (Trading| Risk| Market Data| Finance) Experience with Service

Now| Splunk| Dynatrace| App

Dynamics| or similar tools Exposure to cloud or hybrid environments SRE or Dev

Ops maturity in regulated environments Vendor management and managed services transition experience Essential Skills: Category

Skills: Must





Have Skills 812+ years in Application Support / Production Management within BFSI 35+ years in a technical peoplemanagement or service delivery lead role Deep knowledge of ITIL processes (Incident| Problem| Change| Release) Experience supporting missioncritical banking or Capital Markets applications Strong stakeholder management and executive communication skills Handson experience with production incident management and RCA Understanding of technology risk| audit| and regulatory requirements Niceto

Have Skills Capital Markets domain exposure (Trading| Risk| Market Data| Finance) Experience with Service

Now| Splunk| Dynatrace| App

Dynamics| or similar tools Exposure to cloud or hybrid environments SRE or Dev

Ops maturity in regulated environments Vendor management and managed services transition experience Desirable Skills: Experience Required: 6-8 Comments for Suppliers:

📌 Application Support /Production Management Specialist (Toronto)
🏢 Artech
📍 Toronto