Job Description The SCOPE Navigator serves as the central access point for primary care providers (PCPs) needing to connect patients to appropriate hospital, community, and specialist resources.

As part of the Seamless Care Optimizing the Patient Experience (SCOPE) program, this role supports timely care navigation, improves system efficiency, strengthens care transitions, and contributes to reducing unnecessary emergency department visits and hospital readmissions.

The SCOPE Navigator collaborates with interdisciplinary teams and external partners to optimize integrated patient care pathways.

Key Responsibilities: Serve as a point of access for PCPs, connecting them to appropriate clinical, community, and specialist supports.

Assess the primary care providers (PCPs) complex concerns and apply a high degree of clinical decision-making to ensure appropriate and timely system navigation and service access.

Triage and forward referrals to the appropriate SCOPE contact (, Internist, Nurse Navigator, OHaH Care Coordinator).

Health system navigation and coordination within Halton Healthcare, with external hospital partners, and numerous community healthcare systems Collect and document patient information for assessment and database entry, ensuring accurate referral processing.

Support care coordination by clarifying PCP concerns, facilitating transitions, and improving access to hospital and community resources.

Identify barriers to care and contribute to workflow improvements, referral optimization, and seamless care pathways.

Monitor, analyze & present program data, submitting reports for evaluation and continuous improvement.





Develop and foster linkages with PCPs and external community organizations to enhance seamless, integrated patient care.

Qualifications Education: Current membership in good standing with a regulatory health professional body in Ontario An undergraduate degree in a health-related profession required Masters Degree in a related health discipline preferred Experience: Minimum 3 -5 years of experience within acute care and/or primary/community care Experience working within an Interprofessional team setting as well as independently and autonomously Experience working with older patients with complex medical needs required Varied experience with a variety of clinical populations, including but not limited to: internal medicine, pediatrics, cardiology, orthopedics, diagnostic imaging, palliative care, wound care, mental health, and women''s health Skills: Must be flexible and able totravel by car to locations outside of the hospital, both inside and outside Halton Region Excellent interpersonal and decision-making skills Ability to navigate complex situations with a high degree of clinical judgment and autonomous problem solving Solid organizational skills and attention to detail Ability to adapt to a changing setting and assume responsibility for own learning Demonstrated leadership skills and ability Computer literacy required - Database management skills preferred Additional Information Hours: Days, evenings, currently 0800-1700h (Hours subject to change based on operational requirements) Salary: $ to $ per hour Date Posted: July 28, 2026 Internal applications due by: August 4, 2026 REF3827O

📌 SCOPE Navigator (Oakville)
🏢 Halton Healthcare
📍 Oakville