Become a DUCA Member Service Representative in Guelph, where you'll provide outstanding service to our Members. This part-time position is perfect for those who excel at customer interaction.

DUCA is seeking a dedicated part-time Member Service Representative (MSR) to enhance our Guelph branch's customer service experience. The MSR is committed to assessing Members' needs and providing tailored banking solutions while fostering a welcoming atmosphere.

You'll play a critical role in ensuring customer satisfaction through proactive communication and effective problem-solving.

Key Responsibilities:

- Deliver outstanding service and support to Members
- Explain and promote DUCA solutions effectively
- Make service follow-up calls to Members
- Process deposits,



withdrawals, and other transactions
- Spot opportunities to assist Members with their financial needs

Requirements:

- High School Diploma or equivalent needed
- Two years' related experience in banking or customer service is preferred
- Proficient in computer systems
- Cash handling experience required
- Strong attention to detail and organization skills

Bring your solid service orientation and communication skills to DUCA, helping Members achieve their goals effectively.

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📌 DUCA Member Service Representative (Part-Time) (Ottawa)
🏢 Duca
📍 Ottawa