Join HCLTech as a Subject Matter Expert in Infrastructure, focusing on AWS and Terraform. Play a vital role in incident resolution while mentoring teams and enhancing customer experiences.

This position demands in-depth knowledge of Infrastructure as Code, particularly with Terraform. You will validate implementation plans, engage with clients, and analyze root causes using Python. A robust emphasis on documentation and SOPs will support effective operations and knowledge sharing among team members.

Key Responsibilities:

- Resolve escalated incidents in line with SLAs
- Mentor team on Iac methodologies and documentation
- Validate change orders with AWS Cloud Formation
- Communicate effectively with customers during meetings
- Perform trend analysis using Python for reporting

Requirements:

- Expertise in Terraform and AWS Cloud Formation
- Strong grasp of AWS services and PaaS solutions
- Familiarity with automation tools like Ansible
- Analytical skills for trend analysis using Python
- Strong communication and stakeholder engagement skills

Bring your technical expertise and passion for IT operations to HCLTech as you enhance organizational efficiencies.

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📌 Infrastructure Subject Matter Expert (Mississauga)
🏢 HCL Technologies
📍 Mississauga