As the Senior Director – Operations/Transportation Process & Technology, you will be responsible for defining, enabling, and scaling enterprise warehouse management (WMS/WMX) and transportation (TMS) processes and technology to support service, cost, and growth objectives across the global network.
This role owns the warehouse/transportation management and technology roadmap, ensuring capabilities, investments, and sequencing are aligned to transportation strategy, operational priorities, and long-term network scalability.
Accountable for operating at the intersection of warehouse operations, transportation, technology, and business strategy, translating objectives into standardized operating models, system capabilities, and governance across all modes and regions.
**Responsibilities:**
Translate WMS and Transportation business objectives into scalable processes, standards, and system capabilities.
Support the evolution of the enterprise warehouse and transportation operating model including planning, execution, and performance management.
Serve as a subject matter expert on current and future-state warehouse management and transportation capabilities across the network.
Own and maintain the enterprise warehouse and transportation technology roadmap, including WMS, TMS, manifesting, final mile, control tower, integrations, analytics and enabling tools.
Define multi-year capability sequencing aligned to operations/transportation strategy, service requirements, and cost objectives.
Prioritize warehouse and transportation technology investments in partnership with Operations, IT, Finance, and Transformation
Ensure roadmap decisions balance near‑term operational stability with long‑term modernization and scalability
Govern warehouse and transportation technology standards, architectural alignment, and technical debt remediation across the network
Ensure warehouse and transportation systems and processes support real‑time execution needs, exception management, and operational decision‑making
Enable warehouse and transportation and warehouse performance management across service, cost, and compliance dimensions
Maintain regular engagement with field warehouse and transportation teams to ensure solutions are practical, adopted, and execution‑ready
Incorporate field feedback into warehouse and transportation and warehouse process, system,
and roadmap decisions
**Qualifications:**
Bachelors Degree - Business, MIS, Supply Chain or related field required
Masters Degree - Business Administration, Information Systems or related field preferred
12 years of experience in supply chain, warehouse, transportation, operations technology, or related leadership roles
5 years enterprise experience implementing warehouse management, transportation, or supply chain technology solutions, or leading large-scale business integration efforts
Proven ability to lead cross‑functional teams and influence outcomes across organizational boundaries
Experience supporting or influencing warehouse and transportation and warehousing execution in a live operating environment alike
Demonstrated ability to balance operational urgency with longer‑term process and technology improvements
Experience operating in environments with service commitments, customer impact, and execution risk
Deep understanding of warehouse management, transportation technologies, and execution concepts
Robust knowledge of warehouse and transportation processes including fulfillment, inventory flow, labor execution, planning, carrier management, execution, and settlement
Experience leading the full lifecycle of operations technology solutions, from business requirements through testing, deployment, and operational stabilization
Ability to communicate effectively with senior leadership and technical teams
Experience supporting or influencing operations financial outcomes, including carrier spend, cost-to-serve.
Familiarity with multiple transportation modes (TL, LTL, intermodal, parcel, international)
Strong experience with warehouse and transportation analytics, performance dashboards, and executive reporting
Experience with automation, optimization, and advanced warehouse/transportation technologies
Lean / Six Sigma certification or strong continuous improvement background
Experience leveraging M365 tools (Power
Apps,
Power Automate, Share
Point, Forms) to scale Transportation workflows and governance
Ability to travel 25% - 50%
Working Environment: Warehouse - Work is generally performed in a warehouse environment.
The noise level is moderately quiet.
Generally well ventilated and well lighted.
Warehouse employees may be exposed to all kinds of weather and may be required to wear protective clothing.
Operates heavy equipment.
Strict safety regulations may be required.
#LI-MB1
At Wesco, we build, connect, power and protect the world.
As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company’s greatest asset is our people.
Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed.
We promote a culture that is grounded in teamwork and respect.
With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings.
Through comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits)
and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html)
and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.
_Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment.
Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer._
_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
_This posting is for a current, active vacancy intended for immediate hire._
📌 Senior Director - Operations/Transportation Process & Technology (Toronto)
🏢 WESCO
📍 Toronto