Dure de l''emploi: Permanent Langue de travail: Anglais Heures de travail: 40 hours per week Education: Exprience: Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Work setting Private company, corporation or industry Tasks Give access to computer networks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Perform Web-server backup and recovery operations Manage incidents Supervision No supervision responsibility Computer and technology knowledge Device drivers Networking software Networking hardware Networking security Intranet Internet Servers Desktop applications Security software Word processing software Mail server software Communication software 3D graphic software Image editing software Programming software Desktop publishing software Database software Programming languages Software development Computer-aided design (CAD) Mac OS Python MS Active Directory .NET C# MS Office MS Windows Share

Point Spreadsheet TCP/IP Wireless networks Specialization or experience 3D Modeling Security and safety Bondable Criminal record check Work conditions and physical capabilities Rapid-paced environment Work under pressure Tight deadlines Repetitive tasks Handling heavy loads Physically demanding Manual dexterity Attention to detail Ability to distinguish between colours Sitting Standing for extended periods Bending, crouching, kneeling Personal suitability Accurate Efficient interpersonal skills Excellent oral communication Excellent written communication Initiative Judgement Organized Team player Ability to multitask Time management Honesty Screening questions Do you have experience working in this field? Do you have the required certifications listed in the job posting? Do you meet the language requirements listed in the job posting for the position (English or French)? Other Use of artificial intelligence Experience 5 years or more Employment terms options Day Health benefits Dental plan Health care plan Paramedical services coverage Vision care benefits

📌 user support technician (Langley)
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📍 Langley