Location: Hybrid role based out of Richmond Hill, Ontario. Employees must be physically located in Canada and able to attend the office when required.

Canadian Viewpoint is a medium-sized market research firm in Richmond Hill, Ontario, immediately north of Toronto, with 45 years of experience in qualitative, quantitative, and new research technologies. We know Canadian research better than anyone. We’ve fielded millions of surveys, completed thousands of face-to-face interviews, and recruited thousands of focus group participants. We have built technology that allows our clients to conduct eye-tracking, heat maps, facial coding, and more. We love giving our clients a customizable set of options to meet their various needs.

Company: Canadian Viewpoint Inc.

Industry: Market Research

Location: Hybrid role based out of Richmond Hill, Ontario. Employees must be physically located in Canada and able to attend the office when required.

Employment type: Full-time, permanent position

Salary: $70,000-$75,000 per year, plus commission, commensurate with experience, plus benefits. Final salary reflects qualifications and market rates.

Vacancy Status: This is an approved role, and we are currently collecting resumes. Selected candidates may be contacted as openings arise

Benefits: Benefits include health and dental coverage, paid vacation, and opportunities for professional growth.

AI Disclosure: Canadian Viewpoint Inc. may utilize AI-assisted tools to support the initial screening and sorting of applications. All final candidate assessments and hiring decisions are made by our human recruitment team.

Accessibility and Accommodation:
Canadian Viewpoint Inc. is committed to an inclusive, barrier-free recruitment and selection process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment process, please contact us at [email protected].

Job Description





The Director of Business Development is primarily responsible for developing a strong connection and relationship with new clients and driving their strategic growth. You will be responsible for securing new clients and growing a book of business. You will grow your book of business through outbound business development activities. As a senior point of contact for Canadian Viewpoint’s customers, the Director of Business Development also coordinates the resources needed to service projects, build strategic operational plans and balance the expectations of clients with the execution of research projects.

· Develop a sales pipeline and deliver new business from prospective and drive a strategy to maximize business opportunities.

· Develop and manage a strategic account plan

· Proactively build a better book of business that focuses on ‘fewer, bigger, better clients' in our key growth areas (end users and/or consultative services/houses)

· Monitoring client satisfaction, post-sale and ensuring a high level of customer service internally

· Act as an escalation point for PMs/AMs/STAs on your accounts and in coverage for other Account Managers and Vice Presidents.

· Identify client needs, problems, and goals, and be solutions orientated in your offering.

· Responsible for client order intake, budgeting, and forecasting.

· Ensure client-readiness of proposals and deliverables.

· Collaborate with internal teams to address key industry challenges

· Present complex bids, make decisions and represent Canview in the field e.g. presenting at conferences.





· Identify gaps in offerings and work with the internal team and management to ensure we are keeping abreast of market research trends

· Keep clients informed on new product offerings and cross-selling existing offerings

· Working alongside clients to bring their innovative ideas to life, while consulting on best practices and capabilities

· Working with other senior managers to generate new accounts

Capabilities:

· Educated to degree level, or equivalent professional experience (5-10 years)

· A basic understanding of market research data collection concepts, (i.e. quant / vs qual).

· A track record of meeting and exceeding sales targets.

· You are bold, creative, and have a reputation for delighting clients.

· Exceptional communication skills and the ability to build excellent rapport.

· The ability to work collaboratively across our different teams, ensuring the wider strategy is implemented successfully.

· The ability to drive new solutions, ensuring that we stay at the forefront of industry innovation.

· Ability to understand client’s business questions, to design integrated solutions from multiple sources (CVI ‘products or other sources) and to add value through business recommendations and consultancy.

· Highly solution oriented with strong problem-solving skills

· Positive, upbeat attitude/personality with the ability to work independently and on a team, where you will learn, collaborate and bring great ideas to meetings.

We celebrate, support, and thrive on diversity among our employees. We are committed to equal employment prospect regardless of race, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also admire musical abilities and any other special talents.

Pay: $70,000.00-$75,000.00 per year

Benefits:

- Casual dress
- Company events
- Dental care
- On-site parking
- Paid time off
- Vision care
- Work from home

Work Location: Hybrid remote in Richmond Hill, ON L4B 3L8

📌 Director of Business Development (Canada)
🏢 Canadian Viewpoint
📍 Canada