Service Advisor Fleet Maintenance Balzac, Alberta Shift: Monday

Friday | 11:00 AM 8:00 PM About the Role We are seeking a motivated Service Advisor to join our fleet maintenance team in the Calgary area.

This role is ideal for a local candidate who understands the pace and expectations of a high-volume heavy-duty shop and enjoys being the key point of contact between drivers, technicians, vendors, and operations.

You will play a critical role in ensuring our fleet stays road-ready by coordinating repairs, managing road call activity, and maintaining strong vendor relationships.

Key Responsibilities Act as theprimary liaisonbetween drivers, fleet operations, technicians, and external vendors Open, manage, and closerepair orderswith accuracy and urgency Diagnose andtranslate driver complaints into actionable work orders Providerepair estimates, timelines, and approvals Coordinate and manageroad calls, ensuring timely response and resolution Work closely with external vendors and service providers to ensure quality and cost control Build and maintainstrong,



long-term vendor relationshipsto support fleet operations Prioritize workflow to maximize shop productivity and minimize equipment downtime Monitor job progress and communicate updates proactively to all stakeholders Ensure all work meetscompliance and safety standards Support preventive maintenance scheduling and follow-ups Maintain accurate documentation of labor, parts, and repairs Reports Directly to the Maintenance Manager Qualifications Minimum2+ years experienceas a Service Advisor, Service Writer, or similar role Strongtechnical knowledge of heavy-duty trucks and trailers(diesel, air systems, PM programs) Experience handlingroad calls and vendor coordination is required Previous experience infleet or commercial trucking environment strongly preferred Robust understanding ofvendor management and service accountability Ability to work independently in afast-paced shop environment Excellent communication and customer service skills Strong organizational and multitasking abilities Proficiency withmaintenance software / work order systems Familiarity with

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📌 Fleet Maintenance Service Advisor (Balzac)
🏢 XTL Transport, Logistics, Distribution
📍 Balzac