Position Title: Business Analyst I

Duration: 18 months

Location: Toronto, Ontario (Hybrid: 2 days in office, 3 days work from home (could potentially change to 4 days in office)

Job Description:

Fixed Income Operations has an exciting chance where Innovation is more than a buzzword, where Talent Development is foundational and where a Culture of diversity, individuality and engagement is of primary focus. The opportunity is in the form of Lead Operations Officer, Fixed Income Settlements. Below are Accountabilities, Responsibilities and Requirements. Accountabilities:

- Innovation Contribute to an environment of innovation that leads to working smarter and simpler
- Development Develop a mindset of critical thinking, risk management and understanding the needs of clients and internal business partners

- Culture Embrace diversity, respect one another, and contribute to an environment where team members look forward to coming to work each day

- Functional Responsibilities: Manage and resolve Fixed Income settlement exceptions in CDS and CDCC
- Perform daily CAD settlements for repo, pledge, bond, and safekeeping trades
- Investigate and resolve cash breaks and depository breaks
- Build solid relationships with all business partners locally and globally
- Liaise with regional/Global Fixed Income settlement teams for efficient cross-border settlement
- Identify opportunities for process improvements within areas of responsibility




- Coordinate documentation of processes and ensure knowledge continuity with teammates
- Identify risk in cash wire payments and escalate appropriately
- Respond to emails in all team mailboxes
- Manage individual and team request
- Cross train on all settlement desks to add depth for team coverage during staff vacations and absences
- Ad hoc requests (audit confirmations, answering queries)
- Attend team meetings
- Be involved with serviced businesses internal to an external vendors/providers

- Must-Have Hard Skills:1+ years of experience within customer service in terms of settlements, fixed income products
- MS Office Basic knowledge – Excel

- Soft Skills:Strong communication skills (written and verbal)
- Strong time management, priority management skills
- Attention to detail and someone who is a self-starter and adaptable.

Nice-To-Have

1.) Canadian Depository System

2.) Education related to fixed income or bonds

3.) Knowledge of what bonds are, principal values etc.

4.) Banking or financial institution experience

5.) CSC certification

Applicant Notices & Disclaimers

- For information on benefits, equal opportunity employment, and location-specific applicant notices, click here

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. The pay rate for this position is C$25.00/hr.

📌 Business Analyst (Toronto)
🏢 SPECTRAFORCE
📍 Toronto