Overview

Are you a dynamic leader with a passion for retail excellence? As a Store Manager, you will be the driving force behind the success of your store, inspiring your team to deliver exceptional customer experiences and achieve outstanding sales results. This role offers an exciting opportunity to lead a vibrant retail environment, oversee daily operations, and implement strategic initiatives that foster growth and community engagement. Your energy, organizational skills, and leadership will be pivotal in creating a welcoming atmosphere where both customers, vendors, and team members thrive.

What it takes to be The Side Door Manager

- Lead and supervise all store operations, ensuring smooth daily functioning and adherence to The Side Door standards.
- Manage sales strategies and promotional activities to maximize revenue.
- Oversee inventory purchasing, stock levels, quality checks, and merchandising displays to ensure an attractive shopping environment.
- Maintain excellent customer service standards by addressing inquiries, resolving issues promptly, and fostering positive relationships.
- Work with the Communications Coordinator to implement marketing initiatives locally to increase store visibility and community engagement.
- Work on the floor solo or with your team when others are scheduled
- Provide scheduling suggestions that match business needs
- Onboard, train, and develop team members
- Own shop execution, including opening and closing standards
- Maintain shop cleanliness, organization, and product quality
- Make specialty espresso drinks
- Ensure health and safety standards are followed at all times
- Listen to feedback, act on issues early and proactively, and improve shop performance
- Build culture through recognition, coaching, and clear expectations
- Coach often, give clear feedback, and train while in service




- Communicate well with your team, customers, vendors, and leadership
- Manage time, prioritize, and delegate with follow-through
- Stay calm and adapt quickly when plans change
- Show up for your team and community
- Bring a strong work ethic and a willingness to jump in anywhere
- Love supporting local and take pride in The Side Door and vendor products

Requirements

- Proven supervising or management experience within retail or a similar fast-paced environment. Ex: food service, retail, or hospitality
- Strong leadership skills with the ability to motivate and develop a diverse team.
- Excellent communication skills
- Demonstrated proficiency in retail sales, POS systems, cashiering, and customer service excellence.
- Knowledge of merchandising, pricing strategies, and sales management techniques.
- Exceptional organizational skills with effective time management and multitasking abilities.
- Familiarity with marketing strategies and phone/email etiquette
- Ability to work weekends

Join us as a Store Manager where your leadership will inspire success! We value energetic professionals who are eager to make a difference every day by creating memorable shopping experiences while driving business growth. This paid position offers the chance to develop your career in a supportive environment that rewards initiative and dedication.

How to apply:

Tell us why you are a positive fit for this leadership role. In a cover letter or email, share examples of how you have taken pride in your work, coached a team, handled busy service, offered exceptional customer service, and maintained standards day to day.

Pay: From $23.00 per hour

Benefits:

- Casual dress
- Dental care
- Extended health care
- Paid time off
- Vision care

Application question(s):

- Do you have a valid driver's licence and a personal vehicle?

Experience:

- Management: 1 year (preferred)

Work Location: In person

📌 Store Manager (Canada)
🏢 The Side Door
📍 Canada