Now Hiring: Full Time / Part Time Sales Associate

Upper Canada Mall (Newmarket)
Starting Wage: $18/h

About Mr. Surprise

Mr. Surprise is a rapid-growing retail destination known for bringing fun, value, and excitement to every shopping experience. With a wide selection of trendy products, seasonal must-haves, and everyday essentials, we are committed to delivering exceptional service and creating a welcoming environment for both customers and team members.

We are currently seeking an energetic and team-oriented Sales Associate to join our Upper Canada Mall location.

Job Summary

We are looking for a motivated and customer-focused Sales Associate to support daily store operations and deliver an exceptional shopping experience. The ideal candidate is friendly, reliable, and thrives in a fast-paced retail environment. This role involves assisting customers, driving sales, maintaining store presentation, and working collaboratively with the team to achieve store goals.

Key Responsibilities

Team & Store Support

- Support store leadership and work collaboratively with team members
- Contribute to a positive, energetic, and team-oriented work environment
- Participate in team meetings and ongoing training
- Continuously learn product knowledge and sales techniques

Operational Excellence

- Assist with daily store operations, including merchandising, restocking, and inventory tasks
- Maintain store cleanliness, organization, and visual presentation standards
- Operate the POS system accurately for transactions and returns
- Follow company policies, procedures,



and safety guidelines

Sales & Customer Experience

- Provide exceptional customer service and create a welcoming shopping experience
- Assist customers with product selection and answer questions
- Drive sales through product recommendations and upselling
- Support promotional events and in-store marketing initiatives
- Handle customer concerns professionally and escalate when needed

Qualifications & Skills

- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Friendly, energetic, and team-oriented attitude
- Basic knowledge of POS systems and cash handling
- Ability to multitask in a fast-paced retail environment
- Strong organizational and time management skills
- Willingness to learn and grow within the company
- Bilingual or multilingual skills are an asset

Benefits

- GoodLife Fitness gym membership subsidy
- Company employee discounts

Our Commitment to Diversity

Mr. Surprise is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and respectful workplace for all employees. We welcome applications from individuals of all backgrounds and experiences.

Please refrain from DMing our social media accounts for career information.
Interested candidates should apply through our official hiring channels.
All interviews will take place at our Head Office in Scarborough.

Job Types: Full-time, Part-time, Permanent

Pay: From $18.00 per hour

Benefits:

- Flexible schedule
- Store discount

Work Location: In person

📌 Full Time / Part Time Sales Associate – Upper Canada Mall (Newmarket)
🏢 Mr. Surprise
📍 Canada