Job Description:

Bell (Dealer) is looking for a full-time Support Staff position at our Aurora corporate office. This position is responsible for providing support to the company’s clients and employees. The ideal candidate will have a passion for helping others, excellent customer service skills, and the ability to be detail oriented.

Responsibilities:

- Provide professional, courteous, and timely service to clients and staff
- Answer phone calls and take messages
- Invoice sales orders and ensure account credits are applied accurately.
- Follow up on pending sales orders as well as orders placed on hold due to special requirements, incomplete or incorrect information.
- Investigate and resolve pricing and credit discrepancies.
- Prepare and package Purolator shipments accordingly and receive daily shipments.
- Maintain a positive and professional attitude towards all co-workers, clients, and management




- Assist with daily administrative tasks as assigned by management
- Maintain confidentiality of client information
- Assist with other projects as needed

Experience:

- High school diploma or equivalent required.
- Experience with Microsoft Office & Windows, required.
- Previous telecommunications experience preferred.
- Previous customer service experience preferred.

Job Types: Full-time, Permanent

Pay: $19.00-$21.00 per hour

Benefits:

- On-site parking
- Paid time off

Adaptable language requirement:

- French not required

Application question(s):

- Are you comfortable with using a computer all day?

Experience:

- Telecommunication: 1 year (preferred)

Language:

- English (required)

Work Location: In person

📌 Bell Mobility Wireless Fulfillment & Support Team (Canada)
🏢 Bell (Dealer)
📍 Canada