Carry Telecom Inc. is a leader in the third party telecommunications industry, operating some of the most secure and modern data centres in. We are committed to providing fast, reliable internet access through advanced infrastructure and redundant technology to ensure maximum up time for our clients.
Education
- College/CEGEP
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Internet Service Provider (ISP)
Responsibilities
Provide technical support to users via help desk channels, resolving hardware and software issues efficiently.
- Give access to computer networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Collect,
organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
- Install cable modems and software to enable Internet access
Experience and specialization Computer and technology knowledge
- Networking software
- Networking hardware
- Internet
- Mac OS
- MS Office
- MS Windows
- TCP/IP
- Wireless networks
Equipment and machinery experience
- Routers
Pay: $37.00 per hour
Perks:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Work Location: In person
📌 User Support Technician (North York)
🏢 Carry Telecom
📍 North York
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